I can't sign in to my Xbox app and Microsoft store account.

You mean the store and app I can't sign into? The error is preventing me from signing into Microsoft. From the store, to the XBox app to Cortana.

Hello Thomas M, I am an independent advisor and I will be happy to help you today. My name is Khaji

I'm sorry and I understand that you are experiencing an issue where you need to sign in every time you launch a game from the Microsoft Store/Xbox app.

1. Verify that you're signing in to the Xbox app and Store with the same account (Make sure you sign in to the Xbox app with your own Xbox account. You may also need to sign in to the Store (xbox.com) to play a purchased game)

2. Review your account settings in the Xbox app (Launch the Xbox app and sign in with the Microsoft account you use for Xbox. Select your gamer image, then select Settings. Under Account, select Change my Microsoft Store account. Follow the on-screen instructions and sign in to the Store with the Microsoft account for the games or subscriptions you'll be using)

If the problem persists, I will be attentive here to other possible solutions, greetings

Hi Rabumbel!

Be sure to login your correct account from the Xbox app and the Microsoft Store.

Launch the Xbox app and sign in with the Microsoft account you use for Xbox.
Select your gamerpic, then select Settings.
Under Account, select Change my Microsoft Store account.
Follow the on-screen instructions and sign in to the Store with the Microsoft account you used to purchase the game.

On the computer, the game uses the Xbox profile that is signed into the Xbox app, but it can cause issues if the account that is signed into the Microsoft store is different than the one signed into the Xbox app.

So, please check if your Microsoft store account and the Xbox app account are the same and they are your main account. If possible, sign out of both apps, then sign in again.

Hello Thomas M, I am an independent advisor and I will be happy to help you today. My name is Khaji I'm sorry and I understand that you are experiencing an issue where you need to sign in every time you launch a game from the Microsoft Store/Xbox app. 1. Verify that you're signing in to the Xbox app and Store with the same account (Make sure you sign in to the Xbox app with your own Xbox account. You may also need to sign in to the Store (xbox.com) to play a purchased game) 2. Review your account settings in the Xbox app (Launch the Xbox app and sign in with the Microsoft account you use for Xbox. Select your gamer image, then select Settings. Under Account, select Change my Microsoft Store account. Follow the on-screen instructions and sign in to the Store with the Microsoft account for the games or subscriptions you'll be using) If the problem persists, I will be attentive here to other possible solutions, greetings

The problem is still here...