I can't sign in to my profile.

XXSҜΔRΣҜRΩШXX · Nov 11, 2014

I have an old phone number linked to my account that I can't access anymore. I changed it to my current one and entered the code they sent me. But it still has the old number on there and I can't access my account. Need help. Don't wanna lose all the progress
I've made on this account.

:)

AB BUG · Nov 11, 2014

can't sign in to my profile on xbox or other Xbox

can someone help me here I can't sign into my profile on my Xbox or any other profiles on my Xbox and I can't sign in on another Xbox my profile and I keep getting this code Sign in: 0x87DD0006

Hitcher Heaton · Nov 11, 2014

my profile wont download on to my xbox 360

hi am having a problem downloading my profile on my xbox last night I could sign in on my console with my profile now I tried to sign in today and I got the message can't sign in to this profile please re download profile and so I deleted my profile of my
xbox just profile only go to download my profile and all am getting is can't download profile right now PLZ HELP soo annoying its even wiped my gamerpic off my profile

WPAK · Nov 11, 2014

Hi there,

be aware that any security proof related change takes 30 days to be fully processed like shown here:

support.xbox.com/.../cant-access-security-contact-information

You shouldn't loose any progress on your account.

PalmettoBling

Awesome! Glad to hear it was a simple fix! Have fun!

StuartATrueRed

This is what the error code means https://support.xbox.com/en-GB/error-code-lookup?code=0x8007000E follow the instructions on the site, and hopefully you should be signed in soon.

XBF Diego M

Hi TarquinAF,

Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

Thank you again and have a great day!

PalmettoBling

From this previous thread, it appears that a full power cycle of the console might help resolve the issue. If you
hold the Xbox button on the console down for 10 seconds until it shuts down, let it sit for a minute or so, then power it back up and try again, it should hopefully work. Please let us know if that doesn't work and we can provide some further troubleshooting
steps to try.

TarquinAF

Unfortunately that does not apply to my problem, I think. I am not downloading a game at the moment

I can't sign in to my profile.