I can’t sign in to Microsoft on MC PSN?? I don’t know what I’m doing wrong

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account on the PS4 console.

Just a gentle reminder that we are only Xbox gamers here in the community forum. We are not Microsoft employees and we do not have tools to access any Microsoft System.

Unfortunately, Microsoft Xbox does not have tools to manage or see linked 3rd party accounts such as PlayStation, Ubisoft, Steam, Epic Games, etc.

Based on the error message, this means that your PSN account is actually associated with a different Mojang/Microsoft email address. I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Just in case Mojang refers you to PlayStation Support, you may contact them through the link below:

https://www.playstation.com/support/contact-us/

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I did a reset and I’m still having issues. I don’t know what it is. And now I can’t even access my realms.

Hello khaji, that’s the problem I don’t know or have the email that my cousin created that account with because it’s been so long. It’s been years so that email is lost and unfortunately I can’t reset my password because it says I’ve been locked out to sign in due to the password being entered wrong multiple times and it wasn’t till the end when I’m locked and blocked out of the email sign in I remember the password. I’ve also tried to verify it through my console but it just sends me to accountlive.com to reset my password which I can’t do. I even tried putting my cousins phone number instead of his email and that does not work so I don’t know what else to do? Was there a different number I put in other than my cousins, I don’t know this was years ago. Maybe I can get unlocked or unblocked out of the sign in because I finally remember my the password to my cousins email, other than that the forms are not working? It’s as if the forms don’t even get looked through! The key details I provided should have gotten my account back already and I’m sorry Khaji but this was no help at all?! Can I get my questions answered or actual advice on what to do here.

Oh yea, I’ve been doing it on Xbox.com. I don’t know what I’m doing wrong. Like said, the “save” button doesn’t work for me.

i’m having the same issue where I’m trying to load into Warzone plunder or anything Warzone and the game crashes I’ve uninstalled and reinstall the game it’s still doing it I don’t know what else to do I spent a lot of money on call of duty and I can’t even play it