I can't sign in on xbox.com specifically

Discus and support I can't sign in on xbox.com specifically in XBoX Accessibility to solve the problem; I'm logged on everywhere but whenever I go on xbox.com specifically and press "log-in" I first get redirected to the auth page and then after a few... Discussion in 'XBoX Accessibility' started by literallyOmlet, Aug 14, 2023.

  1. I can't sign in on xbox.com specifically


    I'm logged on everywhere but whenever I go on xbox.com specifically and press "log-in" I first get redirected to the auth page and then after a few seconds I get redirected to xbox.com but i'm still not logged-in. What can I do?

    :)
     
    literallyOmlet, Aug 14, 2023
    #1
  2. FernandoCarvalhoPV Win User

    I can't sign in on xbox.com specifically

    My name is Fernando I'm an independent consultant, I'm happy to help.

    If you still cannot log into your account, you will need to remove and re-add it to the console.
    Step 1: Remove your console account
    Press the Xbox  button to open the dashboard.
    Click Profile & System > Settings > Account > Remove Accounts.
    Select the account you want to remove and confirm the removal.
    Note You may need to repeat the account removal process up to five times to delete the account from the list.
    Step 2: Restart your Xbox One console
    Press and hold the Xbox  button on the center of your Xbox One controller to open Power Center.
    Click Restart Console.
    Click Restart.
    Step 3: Add your account back to the console
    Press the Xbox  button to open the dashboard.
    Scroll up and select Profile & System > Add or Toggle > Add New.
    Enter your Microsoft account email address and password.
    Follow the instructions on the screens that follow to finish customizing your settings.

    Hope I helped and see you soon
  3. PlushRelic Win User

    I can't sign in on xbox.com specifically

    Hi, literallyOmlet I hope you're doing well!

    I would recommend trying to delete the browser data you can do this by opening your browser and pressing ctrl+shift+delete and clear all, this happened to me a few weeks ago, and clearing the cache browsing data allowed me to sign into the website.

    Hope this helps, and please don't hesitate to reply below if you require more assistance :)

    Many Thanks,

    Brandon
  4. literallyOmlet Win User

    I can't sign in on xbox.com specifically

    Looks like this magically fixed itself after 3 days just now, that's a really weird bug. Thanks a bunch for the help ^^
  5. literallyOmlet Win User

    I can't sign in on xbox.com specifically

    Yeah I have already tried with different devices and browsers so this seems unrelated :( btw. I also sent feedback to microsoft in case this is a bug but I don't know how long does that take to get a reply
  6. PlushRelic Win User

    I can't sign in on xbox.com specifically

    Hi, literallyOmlet

    Did you try deleting the browser data? and if so did it work?

    Hope this helps, and don't hesitate to reply below if you require more assistance :)

    Many Thanks,

    Brandon
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I can't sign in on xbox.com specifically

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