I can't sign in on my Xbox account on my Xbox One but I can on my phone and laptop. What is...

Hi , my name is Fernando. I'm a gamer like you who loves to help other gamers with their Xbox questions. I can help with most questions. However, I do not have access to your account details to provide billing information/account inquiries. Thank you for reaching out to the Microsoft Community.

Here's everything you need to know about your case.

https://support.xbox.com/en-US/help...in-security/something-wrong-microsoft-account

Hope I helped, see you soon

Still nothing, I can sign into my account on my phone, but not on my Xbox or laptop

Never had this issue before

Hello,
Ok, so I guess it won't work if my console can't host my laptop, which sucks knowing the Xbox can do it with my phone, and my laptop can also cast to another laptop using the Wireless Display app.

I can't believe it. Deleted all my messages via the xbox app on my phone, signed out of xbox website on my mac laptop, logged back in and now I can access messages. How tragic that two xbox support chats had no idea to even suggest this. I really hope this
works for you all.

Thanks for the update. May we know if you've tried getting in touch with our Xbox support team via chat or phone to verify your account status?

Ye 6 time actully, now i cant even connect my xbox to my laptop, it not showing so i type in my ip for my xbox and all i get is ( We are not able to find an Xbox One Console with the IP Address provided )

Their is nothing Wrong with my laptop or it would not be happening to my phone to. ( Windows Phone Lumia 950 ) the only time it work on my laptop is after i reformated it and it works for about a week then brakes again.

like i said before this issue is happening on my Windows 10 pro Laptop and Lumia 950. i'v reformated my phone and check for all update ( Phone and Store ) i'v check Privcy setting made sure everything fine and still does not work.

Phones on Carrier/Data Plan

Laptop on DSL ( ISP )

this is not my laptop or phone fault that the app is broken.

all of my account details are right.