I can't sign in. New phone all of sudden needed PW for Xbox. Forgot it and a bunch of...

Oh I should add that I can sign on the MS Live online via my pc with the new pw. So I conclude the problem is at the MS end with XBox sign in procedure gone wacky all of a sudden. I remain shut out of the XBox.

He can't sign into the email at all. He didn't mistype or forget his pw. He needs his email to be unlocked/blocked.

If you need a new PW you have to go to account.live.com for a reset. If nothing there helps, go to windowslivehelp.com and look for the forums. No one at xbox can reset a PW for you.

Sorry bout the late reply, couldn't figure out how to reply to this thread! The message says;

"That password didn't work. Make sure your password is between 6 and 16 characters, or use your app password if you set up two-tep verification. Visit xbox.com/forgot for help"

I had my profile saved to the hard drive but after 3 attempts at changing my PW, i decided (not sure if this was a good move...) to delete the profile from the hard drive to download it again (seems to work for a PC...). Did that work? Nope. So I am in the
same position just without the profile on my hard drive!

Weird because I've changed my PW from both a PC & through the xbox. After changing my PW through the xbox, when I sign in to my email account, the new PW works. When I have changed the PW both on the PC & xbox though, then try to download my profile, it
says the message above.

@RedOneFlyer. Forgot to mention that yes. The sound was working perfectly fine. She was watching a movie and all of a sudden when I inserted the new DVD, the sound was gone.