I cant sign in my account in Forza 4

NantisS · Sep 11, 2022

Hi

I got a new laptop and wanted to play forza on it. I played forza before so i want to continue playing on my account. I tried to sign in with my phone number (which is connected with multiple emails) because i didnt remember which is one i played with before. Then it automatically chose my old studying email, that was deleted by my school after graduation, and asked me to verify it. This is where the fun begins.

That email is not existing so Microsoft cant send the verification code on it. There is button "Fix it here" that should allow me change email adress if it is wrong (i pinned screenshot below).

But there is one "but"... BUT it does not work. At all. I press it and i see: (screenshot below)

So........ yeah, whatever i do on this step doesn't help. After i press "OK" it shows the title screen where i can click "Continue" which brings up a pop-up window that offers me to "sign in", then i click it and appears what you can see on the first screenshot(it appears right after i press "sign in" and i can't do anything else). I tried to: reinstall the game (btw i bought it on Steam), reload the laptop, search solution on different forums (and i found one with people with exact same problem, but there is no answer to them, you can read so you can better understand: https://xbox-forums.com/threads/im-...ion-code-for-forza-4-but-the-fix-here.446770/ ), contact with microsoft/xbox support, install xbox client and sign in with that email what i played before and then start game from it. NOTHING helps. I don't know what to to I JUST WANT TO DRIVE CARS THROUGH THE STREETS OF EDINBURGH. I don't care how, i just want to play my game again. This makes me really upset, i just wanted to relax and had to search for solution for whole day. Thank you for reading

:)

Geri M.

Hi NantisS,

We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

Thank you for understanding.

Kind regards,

Xbox Forum Moderator

Microsoft Community

Geri M.

Hello NantisS,

We appreciate for a timely response and I apologize for the misunderstanding. Since you have mentioned that you remembered the email linked to your account, we would like you to access your Microsoft account through this link: Microsoft account | Home and try the option where you can add or change email address.

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Kind regards,

Xbox Forum Moderator

Microsoft Community

NantisS

I have already remembered exact email which is connected with my microsoft account. I am writing now from it..

The problem is that i simply can't sign in because i can't verify or change that non-existent email adress to right one. Read one more time what i've written before. If i try to click button to change email adress i want sign in with it just closes the window and says that "i can not change the email without signing in". I know exact accout i want to sign in the problem is that it's just stuck on that verify window and does not let me change adress.

Geri M.

Hello NantisS,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you have issues in signing since you have forgotten the email associated with our account. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern and help you back to gaming.

Since you mentioned that you have your phone number use for any verification, let's try to recover you account by sing this link: Recover your account (live.com)

If it does not work, then try to visit this helpful kink for more options. Help with the Microsoft account recovery form.

We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.

Have a great day ahead.

Sincerely,

Xbox Forum Moderator

Microsoft Community

buckbalboa

Hey ,

Are you signed in to a real xbox live profile? For games like Forza horizon 4 you must be signed into an xbox account so the game can save data to a profile.

I am signed in with my Microsoft account and its the account I use for other games like Minecraft.

I cant sign in my account in Forza 4