I cant sign in into my Xbox love account.

TomasGomez9 · Nov 11, 2021

I just bought the Xbox Game Pass, but I can't log into my Xbox Live account in the Xbox app for windows. Every time I try to log in, it tells me "You are not connected to the internet, check your connection and try again" and I have a connection because obviously I realize that I have Wi-Fi because I'm in discord or using other applications that require Wi-Fi. I tried to use mobile data, reinstall the microsoft store, reinstall xbox, modify the settings of the windows services and nothing, I no longer know what to do and I do not want to lose my money. Anyone have an idea how to fix it?

:)

TomasGomez9

Hi George, I made sure that I have the latest version and I have it.

I have the Windows 11 21H2 versión.

Also I unistalled all the Xbox aplicattions and Install them back but the problem still there.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Tomas, how are you today? Hope you're well.

Still need a hand?

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Tomas, have you checked if you have the latest version of Windows installed, at 21H1?

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store.

SouthernHawk407

I cant even sign into my account on my Xbox One.

xxxBOSS HOGxxxx

Same here! I cant even sign into my account, whats going on? Trying to sign in and says cant connect to xbox live. I also have comcast.

I cant sign in into my Xbox love account.