I Can't Send Messages!

ApertureScience · Apr 24, 2017

I try to send a message to someone I played with on xbox, but it pops up this thing telling me to check my account or something and cancels sending. I did what it said if I was on xbox and restarted the xbox but the error persists!

:)

JuqiSteel · Apr 24, 2017

I can't send messages!

Since october I have not been able to send messages without reason. I get an error that says "Messages are not working on your account...", they tell me that I should check enforcement.xbox.com, but everything is ok. I have seen
more people with this problem and no solution! What's going on?

(Sorry if English is wrong, but I used a translator)

JuicyMacaroon14 · Apr 24, 2017

I can't send messages

Since the November update i can't send messages

Boombaa · Apr 25, 2017

Hi,

Did you check from the Enforcement site if you are under a communication suspension, notice that a 24h suspension will be not listed:
Enforcement

ApertureScience · Apr 25, 2017

Hi,

Did you check from the Enforcement site if you are under a communication suspension, notice that a 24h suspension will be not listed:
Enforcement
Click to expand...

I'm sure I didn't do anything to get a suspension of some kind. All I do on xbox is watch TV and play Portal 2. Although I have played Portal 2 co-op with players who seemed nooby or spammed the ping tool too much or used a taunt gesture too much and I would
just disconnect on them if they got too annoying. I have xbox one so I can't check my reputation.

ApertureScience · Apr 27, 2017

Help!!

Hi,

Did you check from the Enforcement site if you are under a communication suspension, notice that a 24h suspension will be not listed:
Enforcement
Click to expand...

I also tried sending a message from PC on xbox website here but it says I can't post messages because of my past behavior. ****? I didn't even do anything wrong to deserve any kind of suspension!! Damn! I am outraged by this!! Also, I can't check because
I can't sign into the enforcement site! There must be some kind of bug in the website because I'm signed in, but when I open your link in new tab, it seems that I'm signed out. When I [ush the sign in button, it doesn't go to the signin page but instead just
does nothing!

ApertureScience · Nov 1, 2018

Just to let the readers know, I went to microsoft support on this and the guy in the chat checked my account and said it was as clean as a whistle, so there must be a bug, error, or glitch in the xbox live system that's keeping me from sending messages from
this account. I just hope that an xbox live admin or whoever fixes this bug so I can freaking send messages!!!!

Mister Mascot

Hey there,

The Enforcement teams don't use the forums at all and they only communicate through a
Case Review. Some enforcement actions including, but not limited to 24 Hour communications suspensions and Console Suspensions are not reviewable. You can find more information
in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag. Remember that all suspensions are only enforced when a breach of the
Code of Conduct or
Microsoft Services Agreement has happened.

Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently. It's possible the suspension
on your account is not listed on the enforcement website, but was communicated to you via email instead. Our chat/phone team can also take a look at any enforcement actions on your account. They won't be able to give any details, but they can tell you an end
date.

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Maka

Hey there BrkenBurritos.

So that we can best help you out, please clarify what happens when you to send a message and which Xbox console you are trying to send Xbox Live messages from.

OK Fowl

Go to
https://account.live.com/proofs/Manage
look under "Security info helps keep your account secure" and make sure they have a phone and email listed.

If any are missing please add them. If Any ARE listed delete and re-add them. And Save Changes.

Then Restart Console Scroll left on the Home screen to open the guide. Select Settings. > Select Restart console. > Select
Yes to confirm.

Once the Console Has restarted you should be able to send messages.

M3tal Daz3

Check this link for a possible solution

http://support.xbox.com/en-US/xbox-one/xbox-live/cant-send-messages

C1B3RD3STR0Y3R

I have the same issue :/ pls help me

I Can't Send Messages!