I can't send messages to my friends.

kaprimek · Dec 27, 2016

Hello Xbox,

I have a problem with my profile on Xbox One S. I can't send messages to my friends from the beginning of assumptions my account. I have an account two days.

:)

Daft Badger · Dec 27, 2016

I can't send messages to my friends in xbox

Sounds like you may have a console privilege suspension.

If your main account is suspended then using a secondary account to avoid suspension on your main account is against the code of conduct.

A console privilege suspension is issued to stop you from doing this.

Any account on that console,old or new,will have the same restrictions as the suspended account.

ProvableFan7847 · Dec 27, 2016

I can't send messages to my friends in xbox

Hi

i've created another account and gamertag, but however I've added friend I can't send messages, because I'm receiving info that due my behavior I'm blocked to send messages? Weird, this account is new, or maybe I'm using and old gamertag tag that MSFT turn
available . Anyway, I cant send messages bu my reputation appear as a good player...

Any clue?

Regards

Mau.Onese

Miss Ghidorah · Dec 28, 2016

Hi kaprimek -

Sorry to hear that you're unable to send messages. Let's have you power cycle your Xbox One if you haven't already first.
It might also be necessary to reset your router/modem as well.

Let us know if you're still unable to send and/or receive messages! We're here to help.

Miss Ghidorah

Hi kaprimek -

Sorry to hear that you're unable to send messages. Let's have you power cycle your Xbox One if you haven't already first.
It might also be necessary to reset your router/modem as well.

Let us know if you're still unable to send and/or receive messages! We're here to help.

Miss Bijoux

Hey there -

Can you try
updating your security proofs following the steps in the link and then trying again?

Let us know how that goes.

mielmichiels

hmm that's weird. Maybe try reinstalling the app? Or logging out and logging back in again?

Daft Badger

Sounds like you may have a console privilege suspension.

If your main account is suspended then using a secondary account to avoid suspension on your main account is against the code of conduct.

A console privilege suspension is issued to stop you from doing this.

Any account on that console,old or new,will have the same restrictions as the suspended account.

xd Dubstep bx

Nvm it's not working it only lets me message my friends but everyone else I can't send messages to it will send but they won't receive them.

I can't send messages to my friends.