I cant send messages from my xbox account!!!

Hey Coach,

Could you post back with the following information? That will help us understand the issue and go from there!

1. Which specific error code and message do you receive when trying to send a message?:

2. Does similar issues occur within the Xbox app? (If you can, please try messaging on the Xbox app on Windows 10, Windows Phone 10, iOS, or Android):

3. Does similar errors occur on Xbox.com? If you haven't already, please try messaging from there as well:

4. Have you followed each of the steps on our Xbox Live Message Error Solution, including adding a phone number?

Please post back with all of that info so we can assist further. Thanks!

Try removing the account from the console, doing a hard reset, and re-adding the account.

You can also try this
http://support.xbox.com/en-US/xbox-one/xbox-live/cant-send-messages

i tried both of those options and it still not letting me send messages

Hey there Landon!

Sorry to hear that you're dealing with this issue trying to access your messages.

Generally when you're dealing with the app from a mobile device by Windows your best course of action would be to re-sync your account or to restart the phone. Have you by any chance given that a go yet?

If you haven't, try that and let us know how that affected the issue.

Hope this was helpful.

Thanks for reading!

Hi there Landon

There could be a few reasons for this, One is of course enforcement enforcement.xbox.com Log in your primary account to double check they have not blocked your device from messaging.

If that is not the case, We need to know what it ,says on the screen when you try to send A message to another user.

Did you try to verify in the enforecement page to make sure you dont have a comunication ban??

https://enforcement.xbox.com/