I can't send message to my friend's

ItsAleeGamer · Jan 5, 2017

I need help with the problem that I have of not being able to send messages to my friend's

:)

AbsoluteAmiin · Jan 5, 2017

in my xbox i can't even send a message to my friend's it doesn't work!!! please help????

in my xbox i can't even send a message to my friend's it doesn't work!!! please help

heckin dork · Jan 5, 2017

no phone, no features?

Use another phone number or send messages to your friend's from your xbox account
Click to expand...

i can't send messages on my xbox account without a number. that's my main problem. maybe i could use one of my skype fren's numbers, since that works? i don't know. thanks for helping me think outside the box!

Miss Bijoux · Jan 6, 2017

Hey there -

Can you try
updating your security proofs following the steps in the link and then trying again?

Let us know how that goes.

Miss Ghidorah

Hi kaprimek -

Sorry to hear that you're unable to send messages. Let's have you power cycle your Xbox One if you haven't already first.
It might also be necessary to reset your router/modem as well.

Let us know if you're still unable to send and/or receive messages! We're here to help.

Miss Bijoux

Hey there -

Can you try
updating your security proofs following the steps in the link and then trying again?

Let us know how that goes.

mielmichiels

hmm that's weird. Maybe try reinstalling the app? Or logging out and logging back in again?

Daft Badger

Sounds like you may have a console privilege suspension.

If your main account is suspended then using a secondary account to avoid suspension on your main account is against the code of conduct.

A console privilege suspension is issued to stop you from doing this.

Any account on that console,old or new,will have the same restrictions as the suspended account.

xd Dubstep bx

Nvm it's not working it only lets me message my friends but everyone else I can't send messages to it will send but they won't receive them.

I can't send message to my friend's