I can’t select my profile anymore. It seems to be damaged.

M442T32 · Nov 12, 2018

I can’t select my profile anymore. It seems to be damaged. Saterday I played without problems and today My profile is gone. What should I do. I also had Xbox Live gold.

:)

UneasyJmitchell · Nov 12, 2018

SWAT556 + Select fire glitch

My FAL with select fire seems to have no damage either.

iTz Nemy · Nov 12, 2018

cannot log anymore thanks m$

M$ released a bunch of very old gamertag today, changed my gamertag for this one, now i cant log anymore on xbox, so i deleted my profile off xbox and when i try to recover it it says: Sorry, this profile can’t be downloaded. Original Xbox Live accounts
aren’t supported anymore. Create a new Xbox Live account instead.

10/10

{Parity} · Nov 12, 2018

If anyone had your login credentials then they may have changed your account information. Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If that doesn't help you should contact support directly to find out what is going on with the account. Contact Us | Xbox Support

XBF Ezra G · Nov 6, 2018

Hi M442T32,

Thanks for your post! Be sure to verify your account is active by logging into the
Microsoft Account website, if you're able to log in, download your profile on the Xbox One; here's how to do so:

How to add or remove a Microsoft account on Xbox One

Let us know how this goes, thanks again!

{Parity}

If anyone had your login credentials then they may have changed your account information. Try performing a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

If that doesn't help you should contact support directly to find out what is going on with the account. https://support.xbox.com/contact-us

XBF Ezra G

Hi M442T32,

Thanks for your post! Be sure to verify your account is active by logging into the
Microsoft Account website, if you're able to log in, download your profile on the Xbox One; here's how to do so:

How to add or remove a Microsoft account on Xbox One

Let us know how this goes, thanks again!

UneasyJmitchell

My FAL with select fire seems to have no damage either.

Kyuubia

Tried this and and nothing happened. I can’t even get into my Xbox anymore cause I have to select the language and the remote from the app doesn’t work.

I’m locked out now

UnyoBro

I've been leveling destruction without any perks and the damage is not getting any better. In fact it seems like I can barely damage enemies anymore with the spells I've been using.

I can’t select my profile anymore. It seems to be damaged.