I cant see my realm I made on playstation 5 when I log into my microsoft account on my laptop?

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please make sure you are using Minecraft bedrock edition, and make sure you are using the same account linked to your ps5

If you have any trouble following any steps or the issue persists let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

I got a problem where i cannot login to my Microsoft account on my ps4 even though i am already logged on to playstation network since the update on december 10th 2019. I was looking up on how to fix it but i didnt see anything to do with fixing this problem.
The problem is basically i cant automatically login and my microsoft account is linked to playstation network. And sorry if it set on xbox even though its about minecraft and playstation.

Hello My Microsoft account had been deleted because I got hacked and i try to create a new one and use the new account to play minecraft on my PlayStation 5 and When i try to login with my new account it says that i need to login with my old account but it’s deleted is there a way so i can login with my new Microsoft account on my ps5 without create a new PlayStation account

Unfortunately you cant link a different Microsoft account.

Per https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJZAHV8KA7ZHC1EXBXYH2

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

Hi Viktor! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account access.

There seem to be a lot of complaints regarding the same error upon accessing their Microsoft accounts recently.

Since you have tried different devices to no avail, try to wait within 24 hours or sign in using a different Microsoft account to check if it works.

If the issue occurs, kindly reach out to Microsoft Xbox Support for further assistance as they have the tools and resources to properly investigate this:

https://support.xbox.com/en-US/contact-us/

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I appreciate the response and the information.

Have you also tried signing in to different Microsoft accounts to see if it works?

If other accounts don't work as well, I highly suggest waiting at least 24 hours. Since this is an ongoing error, Microsoft must be working to fix the issue already.

I understand you're having problems contacting Microsoft Xbox Support due to the category for this error. You can try to follow these steps according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Best Regards,
Darhyl