I can't see my purchase in the XBOX library

Hello @DanielPodoliaka, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, please select System > Settings > account > remove accounts and then select your account and select Remove to confirm.

Then, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2 to 3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please try to check your games in the order games history in this following website : Microsoft account | Home

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

You should have your game regardless haha.

I f you are sure you do not have another account then I would advice you to contact support if you still want to figure it out

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Is your purchase appearing here?

https://account.microsoft.com/billing/orders

Also, do you have multiple accounts?

Nope, might be a bug or something.

It's not a big deal to be honest, haven't played that much but i wanted to see the garage that i own but surprise )) i can't even download the game, but i can play it with that Game Pass.

Hi,

That's the problem, i can't see it in the purchase history, and this is my only account.

On this account i have the achievements and the played time history.