I can't see my Home Gold. My account says that i don't have Xbox Live Gold, but i have it. ...

Hello, I'm having the same problem. I recently bought a xbox live gold membership card and I can play online on my xbox.When I login to the xbox.com webpage it says that I don't have xbox live gold. When I try to access my account it says that they discovered
a glitch and the page can't be opened. I can't find the game on the site and I don't know what to do. Please help!

Hi Haszed,

Sorry to hear about any frustration this may have caused. Unfortunately, we're unable to assist with Xbox Live Gold and billing issues here on the public facing forums. You will need to speak directly with phone
or chat support for further assistance.



If you have any additional Xbox related questions, please do not hesitate to ask us! We're here to help.

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Hello

My region is Hungary , yes I am a gold member. When I try to look at my subscriptions on the xbox one in the options i get this error code: 0x80bd0006

I can play multiplayer , I can get the gold offers , gold games , but I can't view my subcriptions in the options and I can't view the gold section on the home screen. On the home screen it says: sorry there was a problem opening this page. If I go to the
store and go to the subscriptions It says I don't have gold , but on xbox.com I can view it and I have it till 2017/01

My xbox gold account's home xbox is the model S. This lets my Son play the games I have purchased.

I use the model X signed in as my gold account. This is my Son's home xbox.

My son uses the model S signed in as his gold account, this is MY home xbox

My daughter tries to sign into the model X (my son's home xbox who has a valid gold account) and it says she needs gold to play online or join a party etc. She should have access to gold because this is my son's home xbox who has an active gold subscription.

I have the same/similar issue. My xbox live gold has been renewed until next year, but my home screen keeps saying "time is running out" and "don't lose gold."