I can't see my game

Discus and support I can't see my game in XBoX on Windows to solve the problem; Hallo there. So I activated a game code on Xbox(beta) for PC. It has been recognized as a game which I bought (Forza Horizon 3). After that I moved to... Discussion in 'XBoX on Windows' started by Let me out, Mar 16, 2020.

  1. Let me out
    Let me out Guest

    I can't see my game


    Hallo there. So I activated a game code on Xbox(beta) for PC. It has been recognized as a game which I bought (Forza Horizon 3). After that I moved to as I guess "library" since it's called "games which you have" (It's my translation so it might be different
    then "games which you have"). And it says "there is no elements in your collection. Here are going to be visible games which you have." I checked my activated products on Microsoft website and it says that order for Forza Horizon 3 has been completed.
    I assume then, that the game is assigned to my account. So how can I play the game if its not visible in Xbox app

    ***Moved from: Windows 10 / Microsoft Store***

    :)
     
    Let me out, Mar 16, 2020
    #1
  2. XBF Leo G Win User

    I can't see my game

    Hey Let me out,

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to
    the Xbox Forums for further assistance. If anyone needs assistance with this issue or any other issues, we suggest creating a new thread.

    Thank you again and have a great day Let me out!
  3. ArminatorX Win User

    I can't see my game

    Did you make sure to use the same Microsoft Account email on the Store app as you used to redeem the code?
  4. H3PA80R Win User

    I can't see my game

    You could also search for the game in the windows store. If it is purchased already you should get a download button instead of a buy button.
  5. schnurren Win User

    I can't see my game

    Hello Let me out,

    You should be able to download your game from the Microsoft Store app.

    Go to the app and click this arrow icon


    [​IMG]


    And you will have a list of all purchased software that can be downloaded.
  6. BakyOsijekHr Win User

    I can't see my game

    Restart your computer. If the problem persists contact Microsoft support.
    Link.
Thema:

I can't see my game

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