I can't see my childs gamertag on https://account.xbox.com/Settings

Discus and support I can't see my childs gamertag on https://account.xbox.com/Settings in XBoX on Consoles to solve the problem; Dear people of microsoft/xbox, I added my child to the family on the microsoft website and then logged in to the xbox website and went to Sign in to... Discussion in 'XBoX on Consoles' started by FairLearner7288, Feb 14, 2017.

  1. I can't see my childs gamertag on https://account.xbox.com/Settings


    Dear people of microsoft/xbox,

    I added my child to the family on the microsoft website and then logged in to the xbox website and went to Sign in to your Microsoft account, but I can't change the settings of my childs account because he's
    not there. The only account I can see in the horizontal list is mine.

    Sincerely,

    Robin [Mod Removed - Please do not post full personal information on our public forums. See

    Forum Guidelines
    .]


    :)
     
    FairLearner7288, Feb 14, 2017
    #1
  2. paperinik2k
    paperinik2k Guest
    Can't manage my child privacy settings

    Hi,

    I've created a family and added my child to it, I can see it in the Family settings that my child is there.

    The problem is when I try to manage XBOX privacy settings from this page, my child is not there, only myself so I can't manage his settings:

    Accedi al tuo account Microsoft

    What's wrong?

    Thanks
     
    paperinik2k, Feb 14, 2017
    #2
  3. Gundaharr
    Gundaharr Guest
    i can't access Microsoft 계정에 로그인

    문 가 발생했습니다.
    시스템 오류가 발견되었습니다. 나중에 다시 시도하십시오.
    [table][tr][td]2017-05-17 오후 12:56:52[/td][/tr][tr][td]i0SYkqliDz/ijmMoGy/W/vE9IZu4/0AI57oVjx6JEKk=[/td][/tr][tr][td]fc718b0d-9bc4-4811-8615-00cef1140dcf[/td][/tr][/table]

    when i access Microsoft 계정에 로그인 that message just appear.
     
    Gundaharr, Feb 14, 2017
    #3
  4. I can't see my childs gamertag on https://account.xbox.com/Settings

    Hey, Robin!

    I've removed your last name to help protect you and your family. I'm sorry to see any issues accessing your child's account on the website! This is something I have been working with users over in

    this thread
    and
    this thread
    for, and will be able to help you out. All I need is your child's gamertag to look it up on my side. If you don't feel comfortable posting that, please do message me it over Xbox Live by clicking the "Message" icon under my post.

    I look forward to helping you out! I can't see my childs gamertag on https://account.xbox.com/Settings :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 15, 2017
    #4
  5. Misses Quinzel Win User

    I can't see my childs gamertag on https://account.xbox.com/Settings

    Hey, Robin!

    I've removed your last name to help protect you and your family. I'm sorry to see any issues accessing your child's account on the website! This is something I have been working with users over in

    this thread
    and
    this thread
    for, and will be able to help you out. All I need is your child's gamertag to look it up on my side. If you don't feel comfortable posting that, please do message me it over Xbox Live by clicking the "Message" icon under my post.

    I look forward to helping you out! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  6. XBF Mohammed C Win User

    Excepting your friends on Minecraft without Xbox.

    In order to allow your child to add friends you need to go to account.xbox.com and log in with the parent account. Then go to your child's gamertag and click on it. Then change the settings as desired under all tabs.
  7. Arminator Win User

    Random account on brand new Xbox One S

    It might be that your account is a child account, and the random account you see on that console is the parent account that is associated with your child account.

    Ask your parent to sign in on https://www.xbox.com and check their Gamertag on the Xbox website in the upper right.

    It should match the random account you see on the console.

    While your parents are signed in, you can ask them to go to
    https://account.xbox.com/settings
    and make the changes to your account to allow you to download the game, if necessary.
  8. CrazY1985 Win User

    Restrictions Frtnite Xbox One S

  9. Arminator Win User

    Unable to access Xbox settings.

    To change the settings, you need to go to
    https://account.xbox.com/settings
    .

    If you get a page that explains how to add a child account, instead of a table with various settings, then you have a child/teen account under the age of 18, and you will have to ask your parent with an adult Microsoft Account to add you to their family
    on
    https://account.microsoft.com/family
    then they have to go with their parent account to https://account.xbox.com/settings and choose your child account.

    They will then have to enable your account to be able to see community creations.
Thema:

I can't see my childs gamertag on https://account.xbox.com/Settings

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