I can't reset my password

Hawk_rd · Jul 11, 2023

I can't reset my password on one of my Microsoft accounts and the backup email was deleted so I can't email the code and it won't let me message the code to myself the option doesn't appear

:)

Ronnieee

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help in resetting your account password.

If you do not see any security proofs anymore that you can access on there, it would be best to fill out the recovery form so that you can recover your account instead.

You can do that here:

https://account.live.com/acsr

Lucas Lauer

After creating the new accounts, you can add your phone number and email address to the accounts at:
https://account.microsoft.com/profile

Lucas Lauer

Because Microsoft does not allow this. Parents cannot change children's passwords.

RJ+

Why can't I reset this from the parent account?

Lucas Lauer

The best thing I would suggest you to do is to add a phone number or an alternative email address on the accounts. It can be your phone number and email. This way if you forget the kid account email address or password, you can use your phone or email to receive a reset link and will not even need the recovery form.

I can't reset my password