I can't request a deposit , nor my credits have been deposited and its already the 15.

I can't request a deposit , nor my credits have been deposited and its already the 15.

:)

 

can't use my crédits

Hello x Samaritain x,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credits were placed as pending on the 21st, they should be deposited in the mid-month deposit this month. Since you have already been scheduled for a deposit, there is no button displayed to request a deposit.

 

All of my Rewards points appear to be in a pending status.

Hello Bosay831,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Additionally, we only schedule a deposit automatically at 5000 or more pending Credits. Since your Credit event that scheduled you for a deposit occurred at the beginning of this month, it will not be deposited until the end of month deposit
cycle. Since you have already been scheduled for a deposit, there is no need to request one manually, so that button has been removed.

 

Hello WhiteWolfs22,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.