I can't request a deposit , nor my credits have been deposited and its already the 15.

Discus and support I can't request a deposit , nor my credits have been deposited and its already the 15. in XBoX Rewards & Social to solve the problem; I can't request a deposit , nor my credits have been deposited and its already the 15. 5b42ac44-4384-4865-a34f-db73cce14579 Discussion in 'XBoX Rewards & Social' started by WhiteWolfs22, Dec 15, 2016.

  1. WhiteWolfs22
    WhiteWolfs22 Guest

    I can't request a deposit , nor my credits have been deposited and its already the 15.


    I can't request a deposit , nor my credits have been deposited and its already the 15.

    :)
     
    WhiteWolfs22, Dec 15, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    can't use my crédits

    Hello x Samaritain x,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were placed as pending on the 21st, they should be deposited in the mid-month deposit this month. Since you have already been scheduled for a deposit, there is no button displayed to request a deposit.
     
    XBLRewards8, Dec 15, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    All of my Rewards points appear to be in a pending status.

    Hello Bosay831,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Additionally, we only schedule a deposit automatically at 5000 or more pending Credits. Since your Credit event that scheduled you for a deposit occurred at the beginning of this month, it will not be deposited until the end of month deposit
    cycle. Since you have already been scheduled for a deposit, there is no need to request one manually, so that button has been removed.
     
    XBLRewards8, Dec 15, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I can't request a deposit , nor my credits have been deposited and its already the 15.

    Hello WhiteWolfs22,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.
     
    XBLRewards8, Dec 19, 2016
    #4
  5. XBLRewards8 Win User

    I can't request a deposit , nor my credits have been deposited and its already the 15.

    Hello WhiteWolfs22,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.
  6. Smwutches Win User

    Help???

    It depends on how many credits you have pending. Credits are only set up for an automatic deposit after you have at least 5,000 pending. If you have less than 5,00, and requested a deposit between November 21 and December 11, they will be deposited on December
    15. Credits are deposited on the date listed on the site at the time that you make the request.
  7. XBLRewards8 Win User

    can't use my crédits

    Hello x Samaritain x,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credits were placed as pending on the 21st, they should be deposited in the mid-month deposit this month. Since you have already been scheduled for a deposit, there is no button displayed to request a deposit.
  8. Smwutches Win User

    Missing Credit and No Deposit option

    Credits for the controller should show as pending about 15 days after the controller shipped. If you don't receive it after the 15 days, you'll need to post in the Xbox Rewards Questions forum.

    The request deposit button is only available if you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Since you have over 5,000, they are already scheduled for
    a deposit. If you earn the credits before the 15th, they should be deposited on the 29th.
  9. XBLRewards8 Win User

    Unable to request early deposit

    Hello Smasher39,

    There is no date being shown since the end of month deposit is currently being processed, and the next deposit date has not yet been scheduled. Since you have already been scheduled for a deposit due to being over 5000 pending Credits, there is no need to
    request a deposit, and that button has been removed. Your Credits that were pending before the 15th of this month have been deposited in this recent deposit cycle.
Thema:

I can't request a deposit , nor my credits have been deposited and its already the 15.

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