I can't renew my X box live Gold

Hi there Dragonbuyxx241,

Thanks for reaching out! I understand there is an issue with renewing a subscription on a Microsoft account.

For any billing or subscription issues, I recommend to
contact Customer Support
for further assistance.

Hope this helps.

You also have the option to set up a call back from Xbox support.

The agent would be able to look into your account / subscriptions and see what might be causing that issue.

As provided above the best way to reach Live Support would be here: https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

I hope this helps.

I have an x-box live account but even though it's showing my GamerTag, it still says I'm not connected to x-box live. I've checked and all of the other services are running fine except for x-box live. This has been happening since last week. It's probably
been about four days without no connection and I know that there's no problem with my internet connection. How can I check to see when I last renewed my x-box Gold subscription?

Thanks,

Tony Trout

Yes it happens on the console AND the site. Don't know what to do. it just simply sais; can't authorize payment try a different payment option. Tried to delete it and renew it but my x-box live subscription is on it so i can't remove it before calling etc.
this is to much effort.. ( yes cr card works fine with the x-box live payment monthly).

X box Live Gold membership gave me free Games with Gold every month: two on Xbox One and two on Xbox 360. which I downloaded to my console.But all games i downloaded during my subscription are not playable right now and asking for renew subscription

That means these are not really free.Only advertisement gimmick