I can't remove payment option

Discus and support I can't remove payment option in XBoX on Consoles to solve the problem; I can not remove my payment option because it tells me that there is a problem with Xbox live and sends a status code 8C150009, which does not exist in... Discussion in 'XBoX on Consoles' started by WeroWero800406, Mar 17, 2018.

  1. WeroWero800406
    WeroWero800406 Guest

    I can't remove payment option


    I can not remove my payment option because it tells me that there is a problem with Xbox live and sends a status code 8C150009, which does not exist in the list of errors and codes, I need to remove my card payment option, Thank you

    :)
     
    WeroWero800406, Mar 17, 2018
    #1
  2. watchyourback24
    watchyourback24 Guest
    I can't remove this payment option.

    There is a payment option on my account that i am trying to get off but it wont let me even though it owes microsoft nothing. It says, " An outstanding balance exists on this payment instrument. Please try again later." What is the problem and what can i
    do to fix it???
     
    watchyourback24, Mar 17, 2018
    #2
  3. ngocphi
    ngocphi Guest
    I can't remove this payment option.

    forums.xbox.com/.../5124.aspx

    How can I view and manage my billing options?

    https://billing.microsoft.com is a key website to keep in-mind when you wish to review your account's billing and purchase history information. You can check your Microsoft points and all the subscription
    plans which you have had redeemed on your account, including the current one which is active. If you have any account trouble regarding your card details and payment information you can update those details through this website.

    For example: If you realize your credit card has expired then you will have to update your payment information, otherwise the xbox LIVE service will detect this and may issue you with a suspension when the system detects an invalid payment option. When you
    add the new card to that website you also have an option there to transfer the xbox LIVE subscription to your new payment method and this will ensure that you do not receive a suspension.
     
    ngocphi, Mar 17, 2018
    #3
  4. Mister Getafix
    Mister Getafix Guest

    I can't remove payment option

    Hi there!

    If you are running into issues with a payment option and you are unable to make changes when logged in on

    the account site     we suggest reaching out to the
    chat team.
     
    Mister Getafix, Mar 19, 2018
    #4
  5. Mister Getafix Win User

    I can't remove payment option

    Hi there!

    If you are running into issues with a payment option and you are unable to make changes when logged in on

    the account site     we suggest reaching out to the
    chat team.
  6. ngocphi Win User

    I can't remove this payment option.

    Are you getting the msg suspended for payment option? If so you must replace the payment method then call xbox support to turn off autorenewal when the account turn silver then you can remove it
  7. ngocphi Win User

    I can't remove this payment option.

    forums.xbox.com/.../5124.aspx

    How can I view and manage my billing options?

    https://billing.microsoft.com is a key website to keep in-mind when you wish to review your account's billing and purchase history information. You can check your Microsoft points and all the subscription
    plans which you have had redeemed on your account, including the current one which is active. If you have any account trouble regarding your card details and payment information you can update those details through this website.

    For example: If you realize your credit card has expired then you will have to update your payment information, otherwise the xbox LIVE service will detect this and may issue you with a suspension when the system detects an invalid payment option. When you
    add the new card to that website you also have an option there to transfer the xbox LIVE subscription to your new payment method and this will ensure that you do not receive a suspension.
  8. DigitalAssassin Win User

    How do i cancel my gold membership?

    Hey mate, you can't remove a payment option if it's attached to an active membership. I would turn off auto renewal and wait for your gold to run out, then if you don't want a payment option at all you will have to call phone support so they can help you
    take it off:

    -

    Here's all the info on removing payment methods:
    support.xbox.com/.../remove-xbox-live-payment-option
  9. Mister Gwyther Win User

    LOCKED - I can't remove my payment option

Thema:

I can't remove payment option

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