I can't remove my microsoft account from my ps5 account

Hello Retrosting49,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you are trying to unlink your Microsoft account to your PlayStation account and is unable to. Let us check and see on what we can do to help address your concern.

We have found an official article that outline Linking a Microsoft account to a PlayStation account and see the following information:





You can find the information through this link: Minecraft for PlayStation® FAQ | Minecraft Help

You may also try reaching PlayStation support for this matter to get further assistance. You can click on the link below to reach their support team.

• PlayStation Support
  

We are positive that you’ll get more relevant information and best resolution to your concern. We will be closing this thread here in community forum after providing all the necessary information to help address your concern. We appreciate for bringing this to us and have a great day ahead!

Sincerely,



Microsoft Community Moderator

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.

So I am simply stuck with this account forever? By chance is there a way you may be able to find the email hooked up to this account so I can try to recover? I have tried on the emails I know but I think its hooked up to my mothers who recently passed away. Since then her account has been locked so that could be why I can't find it.

It doesn't require magic.

If you are the account creator, you will have avenues to explore.

You would have the Xbox it's logged in on (obviously you have been using it if it was linked) you may have sent emails or used it for other services. You may have it logged in on a different device, etc.

In addition, you would have received an email when you linked it to your PS account as well. (in case those accounts have a different email)

Nonetheless, please use the links below.

https://support.xbox.com/en-CA/help/account-pro....

https://support.xbox.com/en-CA/help/account-pro...

Note: It's extremely rare for somebody to create an account as important as it is to completely lose it. This is usually common for players who buy and share accounts.