i cant remove a child from my family

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Geri M, recommends the following steps for a solution.

It sounds like you are having trouble removing a child from a family group and at the same time you as the organizer.

Let us check this together and resolve it to help your concern.

To remove a child from a family group, you must:

Click Manage my child's profile information and find your family member.

Select Remove consent for this child's account.

Return to the family group.

Click More options below the family member you want to remove from your family group.

Select Remove from family group > Remove.

Only family group organizers can remove family members. Leave the family group or remove members - Microsoft Support.

Information source (credits):
https://answers.microsoft.com/thread/236c76f7-8cfb-4499-9b6f-676d1238f279

Best regards,
Marvina.

There is two ways that MS determines if an account is a child account.

1. DOB on the account when the account is originally setup.

2. If it is in a family as a child account.

Until an account reaches its 18th birthday from the DOB when it was originally setup it is REQUIRED to be in a family as a child account.

It will NOT always graduate to an adult account once it hits 18 sometimes you have to sign into any adult account at account.microsoft.com/family and remove the child account from the family at which point
it will be put into its own family as an adult

Keep in mind that it will allow you to remove the child account from the family even if the DOB is under 18 but the child account will NOT be able to do anything until its added back to a family as a child
account.

So in your situation the first thing I would try and do is sign into the adult account at account.microsoft.com/family and remove the child account from the family and see if that fixes your situation.

Hi,

I hope this works

• go to account.microsoft.com/family.
  
• Sign in with your Microsoft account, then:
  
  • To remove a child, scroll down and select Manage my child's profile info, select the child, select Remove consent for this child's account, and confirm. Go back
    to your family’s page, and under the child’s name, select More options > Remove from family, and confirm.
  • To remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, verify the account.
  • To remove an adult, under that person's name, select More options > Remove from family, and confirm.
  • To leave the family group if you’re the only adult in the family, remove all children first, then find your name, select
    Leave family, and confirm. You must be over the statutory age to remove yourself.

To remove consent from a family member’s account:

Visit family.microsoft.com and sign into your Microsoft account.

Scroll down and select Manage my child’s profile info.

Find your family member and select Remove consent for this child’s account.

Then, try to remove and add him again to your family group, please.

Hi, my issue is that I have been assigned to a family with someone I don't know, so it's impossible to get removed from the family. I must be a child account since I can't access any multiplayer games or remove myself from the family.