I can't remember my pass code or security question to reset family content, what can I do?

Discus and support I can't remember my pass code or security question to reset family content, what can I do? in XBoX on Consoles to solve the problem; I've got a new 360 and the family content has kicked in. I can't remember the pass code or the security question to reset it. What are my options?... Discussion in 'XBoX on Consoles' started by wolfpoo, Dec 29, 2016.

  1. wolfpoo
    wolfpoo Guest

    I can't remember my pass code or security question to reset family content, what can I do?


    I've got a new 360 and the family content has kicked in. I can't remember the pass code or the security question to reset it. What are my options?

    :)
     
    wolfpoo, Dec 29, 2016
    #1
  2. lisavic35
    lisavic35 Guest
    xbox

    i cant remember my 4 didgit pass code for the family settings or the answere to my security question what can i do?
     
    lisavic35, Dec 29, 2016
    #2
  3. Forgot family settings pass code

    Completely forgot family settings pass code and can't remember the answer to the security question. Is there any other way to reset it or turn it off
     
    DESTROYERM245, Dec 29, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    I can't remember my pass code or security question to reset family content, what can I do?

    Heya wolfpoo!

    If you've forgotten your pass code, let's get you in contact with
    Phone/Chat support
    . They'll be able to best assist with getting that reset for you I can't remember my pass code or security question to reset family content, what can I do? :) Let us know how it goes!
     
    Mister Maka, Dec 30, 2016
    #4
  5. Mister Maka Win User

    I can't remember my pass code or security question to reset family content, what can I do?

    Heya wolfpoo!

    If you've forgotten your pass code, let's get you in contact with
    Phone/Chat support
    . They'll be able to best assist with getting that reset for you :) Let us know how it goes!
  6. JOHLC Win User

    parental code

    What can I do if I’ve forgotten the pass code I set up for parental controls?

    If you’ve forgotten your pass code, you can reset it by answering the pass code question you set up parental controls. Here’s how:

    1. On your console, go to Settings, and then select Family.

    2. Select a content control setting to change.

    3. When you’re prompted, enter any pass code (even though it’s incorrect).

    4. When you’re notified that your pass code is incorrect, select Reset Pass Code.

    5. When your pass code question appears, use your controller or chat pad to enter the answer, then select Done.

    If you can’t remember the answer to your pass code question, you’ll have to contact Xbox Support for further help.

    1-800-4MY-XBOX
  7. paddymcnee1 Win User

    Family settings password forgotten

    I have tried multiple times to do remember my pass code and security question
  8. Snugle Wugle Win User

    Account asking for parent password

    I'm having a similar problem. I can play Halo 4 and Halo Reach, but when I try to play any other game, or do really anything else on Xbox, , it asks me for a family code. Oddly enough, it didn't start doing this until today.

    I have access to my parent account, I practically manage it for him, and both his account and my account have accepted the TOU. I went into the family settings, and it says that my account is at adult status, as it should be, and that there are no content
    controls on my account. But, when i sign in to my account and go to family settings, I'm prompted to enter the family code, and in the background I can see that content controls are turned on on my account.

    So either I put content controls on myself in my sleep and don't remember the pass code or the answer to the reset question, or something went wrong on Microsoft's end.
  9. MappSbux Win User

    Family Settings - Pass Code security question reset?

    Thank you for your help. I am trying to find out about reseting my security question when I go to the "Xbox Guide", then to "Settings" and last to "Family Settings". Here, a pass code is requested that does not seem to match the pass code I can set up on
    the other "Settings" page.
Thema:

I can't remember my pass code or security question to reset family content, what can I do?

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