I can't remember my family settings passcode or answer for security question.

Discus and support I can't remember my family settings passcode or answer for security question. in XBoX on Consoles to solve the problem; Is there a way to reset or change the family settings code for my Xbox 360? no one in my family can remember it. And it has a timer on it that we can't... Discussion in 'XBoX on Consoles' started by JAR JAR BYNKS, Jan 18, 2014.

  1. I can't remember my family settings passcode or answer for security question.


    Is there a way to reset or change the family settings code for my Xbox 360? no one in my family can remember it. And it has a timer on it that we can't shut off or do anything about. The code was put on to the family settings and forgotten about and now
    no one remembers the code. Is there anyway someone can help solve this problem?

    :)
     
    JAR JAR BYNKS, Jan 18, 2014
    #1
  2. GINGA COOKAY
    GINGA COOKAY Guest
    I can't remember the answer to my pascode question

    so I can't remember the answer to my passcode question to reset my passcode on the parental controls under the family settings...all I wanted was to reset my passcode so I could turn the timer on so my Xbox and tv would shut off at the same time...does anyone
    know how to reset the passcode question?
     
    GINGA COOKAY, Jan 18, 2014
    #2
  3. MuMz007
    MuMz007 Guest
    Forgotten password for family settings

    Hi there

    Can anyone help. I remember my password for x box but have completely forgotten my passcode for family security. It's giving me a reminder question of favourite super hero character but for the life I me I can't remember. How do I reset the reset answer.....
     
    MuMz007, Jan 18, 2014
    #3
  4. davemcfly85
    davemcfly85 Guest

    I can't remember my family settings passcode or answer for security question.

    yes you have to call support they are the only ones that can help reset/remove that.
     
    davemcfly85, Jan 18, 2014
    #4
  5. iNb4 Ownage
    iNb4 Ownage Guest
    Hey there JAR! You can try to enter the code in wrong once and then select "Reset Passcode" If you don't remember the answer to the security question it asks you, you can follow the steps above that Dave suggested to contact Xbox Phone Support by clicking
    the link below.

    support.xbox.com/contact-us
     
    iNb4 Ownage, Jan 18, 2014
    #5
  6. l Shockk l
    l Shockk l Guest
    hi, is there a way i can reset my family timer with my computer, none of the family remembers the question or passcode,any help?
     
    l Shockk l, Jan 16, 2016
    #6
  7. iNb4 Ownage
    iNb4 Ownage Guest
    Hi there!

    Thanks for the support message.

    Please do not post on old threads, instead, make a new thread! You will need to go ahead and reach out to Xbox Official Support to get that passcode reset.

    Cheers!
     
    iNb4 Ownage, Oct 31, 2018
    #7
  8. Mister Gwyther Win User

    XBOX LIVE PASSCODE.

    Are you referring to the LIVE passcode, or the Family Settings passcode? The Family Settings code will not be reset by a recover. If you forgot this passcode you can try answering the security question or calling phone support.
  9. HassanB Win User

    family setting code

    Hello,

    If you can't remember the family settings passcode, or the reset question answer then you will need to
    reach out to phone support.
  10. Klokkwork Win User

    i forgot my famaly setings pasword

    No worries about the spelling. I believe the only way to reset the Family Settings passcode is either via answering the Family Settings security question, or by contacting Xbox Customer Support on the phone. Nothing on the website, as far as I know.
  11. Jacyintha Win User

    How can I change my parental controls?

    Oh! You might have console settings issues. You do have to do this on the console. You'd want to go to settings and family/family settings. If there are restrictions set, it will ask for a 4 digit passcode. You might have an option to answer a security question
    if you don't know the passcode.

    Or call hardware support for help resetting that.
  12. Mister Gwyther Win User

    Pass Code Off

    Which passcode are you referring to, the Xbox LIVE (personal) passcode, or the Family Settings passcode? For the LIVE passcode, you can try recovering the profile. For the Family passcode, you need to either know the security answer, or call phone support.
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I can't remember my family settings passcode or answer for security question.

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