I can't redeem the code

Discus and support I can't redeem the code in XBoX Games and Apps to solve the problem; I can't redeem the code it is add ons for dead by daylight i Purchase it as a gift for my friend After I redeem the code this message appeare... Discussion in 'XBoX Games and Apps' started by gamer in DNA, Nov 12, 2017.

  1. gamer in DNA
    gamer in DNA Guest

    I can't redeem the code


    I can't redeem the code

    it is add ons for dead by daylight

    i Purchase it as a gift for my friend

    After I redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    so I want refund

    :)
     
    gamer in DNA, Nov 12, 2017
    #1
  2. moe atleti
    moe atleti Guest
    i can't redeem the code

    XBOS3008

    b221ad5e-d516-47f3-8908-2a6253a6c995

    2016/12/25 - 20:23:42 UTC

    i got this when i tried
     
    moe atleti, Nov 12, 2017
    #2
  3. luigiassis
    luigiassis Guest
    I CAN'T REDEEM CODE

    HEY GUYS!! I can't redeem my code for Dragon Age Inquisiton, they said is a region problem, i change the location of my console but not resolve my problem, i i need help!!!
     
    luigiassis, Nov 12, 2017
    #3
  4. WPAK
    WPAK Guest

    I can't redeem the code

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support they can do a more indepth look into this issue.

    Xbox Support are also the only ones to determine if a refund is in order or even possible
     
    WPAK, Nov 12, 2017
    #4
  5. gamer in DNA
    gamer in DNA Guest
    it will not work believe me

    I try to redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    it is add ons in dead by daylight

    I Purchase it as gift and send to my friend

    with the new update
     
    gamer in DNA, Nov 12, 2017
    #5
  6. gamer in DNA
    gamer in DNA Guest
    I can't redeem the code

    it is add ons for dead by daylight

    i Purchase it as a gift for my friend

    After I redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    so I want refund
     
    gamer in DNA, Nov 12, 2017
    #6
  7. gamer in DNA
    gamer in DNA Guest
    I tried it doesn't work
     
    gamer in DNA, Nov 12, 2017
    #7
  8. pr1malg3ar
    pr1malg3ar Guest

    I can't redeem the code

    What exactly are you referring too when you said it doesn’t work? Taking the advice from WPAK he suggested to reach out to Microsoft support due to it being a billing issue.

    If you purchased the add-ons for another region they are not going to work for yours. Any conversation about refunds needs to be had with them.
     
    pr1malg3ar, Nov 13, 2017
    #8
  9. Castellus Zemi
    Castellus Zemi Guest
    Because this is a billing issue contact xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Contact Us | Xbox Support
     
    Castellus Zemi, Nov 2, 2018
    #9
  10. mikeyrcgaming Win User

    I can't redeem a code

    Where did you buy the code from? If you bought the code from xbox, you can make a support case at https://beta.support.xbox.com/contact-us. If it is a third-party store,
    you will have to most likely go through them and have them either refund your money or another solution. Hopefully this issue gets fixed for you!
  11. WPAK Win User

    I can't redeem the code

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.

    Xbox Support are also the only ones to determine if a refund is in order or even possible
  12. MJSaunders3952 Win User

    I can't redeem a code

  13. Francia J. Win User

    I can't redeem a code

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Was this purchased on the Microsoft Store by your friend? If yes, your friend can check who redeemed the game code by signing in to https://account.microsoft.com/billing/orders > see details.

    Also, you may want to check all Microsoft accounts that you own and sign in to https://account.microsoft.com/billing/orders to possibly find the redemption transaction.
  14. gamer in DNA Win User

    I can't redeem the code

    I can't redeem the code

    it is add ons for dead by daylight

    i Purchase it as a gift for my friend

    After I redeem the code this message appeare

    Contact the purchaser to get a code that works in your region

    This code was purchased in a different region and cannot be redeemed.

    so I want refund
Thema:

I can't redeem the code

Loading...

  1. I can't redeem the code - Similar Threads - can't redeem code

  2. Can't redeem code due to Region settings, but region is same

    in XBoX Accessibility
    Can't redeem code due to Region settings, but region is same: Hello, I have purchased 2 minecraft gifts from the official site, the payment goes thru Microsoft site. So my region is Bosnia and Herzegovina and when I was buying the games there was an option...

  3. Why can't I redeem my game code?

    in XBoX Games and Apps
    Why can't I redeem my game code?: I just recently bought the Day One Edition of Dark Souls 3, and included inside is a game code for the original Dark Souls. But every time I try to redeem this code I am given the error "Check...

  4. Can't redeem Xbox 360 DLC code; Any way around this?

    in XBoX Games and Apps
    Can't redeem Xbox 360 DLC code; Any way around this?: Hey all! Yes, I know that the Xbox 360 store is down, but I've also seen reports that some DLC codes may still work. Also, the first screen shows that the code is correctly identified as...

  5. Game code redeemed from [mod removed]. It's shows in my account on line but can't find it...

    in XBoX Games and Apps
    Game code redeemed from [mod removed]. It's shows in my account on line but can't find it...: I redeemed a code from [mod removed]. It's shows in my account online with Microsoft but can't find the game anywhere on my xbox series x b1f69ad1-b38d-432e-be67-688fb71861ca

  6. Why can't i play minecraft when i redeemed my gift code?

    in XBoX Games and Apps
    Why can't i play minecraft when i redeemed my gift code?: [img] [img] Hello I am having some trouble redeeming my gift for a Minecraft bundle. I have redeemed my code but when checking minecraft im told to buy it,. I can't redeem the code again...

  7. I have redeemed a game code, but i can't download it

    in XBoX Games and Apps
    I have redeemed a game code, but i can't download it: The game i redeemed is UFC 5, I can see it in the library of the xbox app but can not download it. I have checked if i did it on the right account, and at first i had to wait for more than 3 hours...

  8. Can't find my game in my library after redeeming a code.

    in XBoX on Windows
    Can't find my game in my library after redeeming a code.: Redeemed a code of minecraft Legends (by prime gaming) and didn't work, it's not on my library, when I start up the minecraft launcher, I can only buy, instead of play, I tried again, and says...

  9. I can't redeem a code

    in XBoX Games and Apps
    I can't redeem a code: I'm trying to redeem a code but it tells me it's not allowed for my region, but I don't know in which region I can change it. What can I do? 3fa006e2-88aa-425a-9bfd-529609cc3e6e

  10. I can't redeem my achievement code?

    in XBoX Accessibility
    I can't redeem my achievement code?: I can't redeem my achievement code? I says "We could not redeem your code at this time. Please try again.' fed98497-97de-4328-bfc7-0d3bd616e65b