I cant redeem my 3M Xbox Live Gold HELP!!!!

xbox emailed me 'successfully activated Prepaid 3M Xbox LIVE Gold on Tuesday, December 13, 2016' but i cant play.... when i want to redeem again i got that error... what do i do?????

Yes, I am having this same issue too. I have been Gold since 2010 on X360 and in Jan 2018, it stopped reflecting I am Gold on Xbox Rewards. It is asking me to sign up for Gold. Also, my Jan 2018 refund did not reflect the 10% Gold
bonus. I only got 5%. It still shows I am Gold everywhere else on Xbox Live including support who claimed I started Gold on Jan 15. I thought it was because pn Jan 15, I redeemed a 3m Gold membership I bought to extend my time (Amazon was offering a buy 3m
get 3m free so I redeemed 6m total). But it maybe a glitch.

I opened my guide and clicked on redeem code. I then typed in my code and clicked enter when it then told me that the code is a 3M Prepaid Gold so I clicked redeem for the second time and I got "There is a problem with the Xbox Services, please try again
later". Status Code: 80161C3

It is annoying me that this is happening and hasn't yet been resolved when my Xbox Live Gold membership runs out in 4 days...

i cant redeem a gold card and cant access live. help!

I get the code, and it says 3m Xbox live, I press redeem and the status code pops out