I can't redeem gears of war 4 promotional codes for older versions of the game.

I can't redeem gears of war 4 promotional codes for older versions of the game. I am getting this error code along with the message:

Something went wrong
Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

XBOS-3012

9cdf6f13-a707-4567-850c-33b8301c304e

2017/01/03 - 03:13:21 UTC

:)

 

error codes gears of war 1, 2, 3, 4

The codes that were sent as part of the promotional game GEARS OF WAR 4 leave me erroneous and is not the first time it happens. Previously with Gears of War: Ultimate Edition same step but only with the code Gears of War 3 I could never redeem again and
have the same problem with the same version of the game.

 

Can't redeem a code

I bought gears of war 4 and it included the 4 previous games from the 360. I can only redeem the codes of gears 2 and gears Judgment and can't redeem those of gears 3 and gears 1

 

That code is usually the sign of a region issue. Does your account region match your physical location?

 

keep in mind it has to be true region

You cannot select any region you must live in an Xbox LIVE region and select that region and not China or japan to redeem them

Gears of war 1 and 3 are region specific

The codes are universal but the games.check for.region compliancecompliance for good reason as the Games do a triple check

Account region plus actual region and console region (also the language region so for example France France and english won't work

Has it to be France France French for it to work

If you are in an non supported region you.will fail it and not able to download them till you do live in an Xbox live region

And yes ms continued to add them

Not to.mention gears isn't allowed in certain regions due to content and licensing laws

 

As Smwutches and Ngophi explained, that error may indicate that your Xbox Live account region does not match the region you're physically located in. Additionally, it may also indicate you're physically located in a region that
is not Xbox Live supported.

If you live in a region that differs from your account region, please migrate your Xbox Live account to the region you're located in using our
Xbox Live Account Migration Tool and let us know how it goes!

If you're physically located in a region that is not Xbox Live supported, unfortunately we will be unable to further assist, as there will be no other work around.

Keep us all posted!