I can't redeem codes in xbox store since todays update. 8/23

nway2deep · Aug 23, 2016

Since the 8/19 xbox one update my elite controller won't stay synced . I can turn on the Xbox one and after it loads up the controller don't work so I have to sync it. Today 8/23 xbox one had a smaller update and the same problem with the controller but
things got worse now after syncing and playing a game for a bit it quits working and has to be resynced and today I tried to redeem my madden pre-order code in the store and when I click redeem code then choose 25 character before I can enter one letter on
the code the screen goes grey and error comes up something went wrong on our side try again later then say "svc-invalid order ...." or something like that . Will I need to wait for another xbox update before I can use my elite controller without problems and
before I can redeem any codes on xbox?

:)

mmmrobo · Aug 23, 2016

Cant update store,EA and others

same here. Can't redeem codes because store needs to update but all I get is this message.

TitansEve · Aug 23, 2016

I havnt received my fallout 3 code

It's been 23 calendar days since I bought fallout 4 from the Xbox store. just wondering where my code is?

nway2deep · Aug 24, 2016

Still the same problem today , guess I'll go to gamestop and switch my pre-orders from xbox to ps4 so I can redeem my codes.

Miss Bijoux · Nov 2, 2018

Hey nway2deep -

Sorry to hear about the issue. Have you tried
redeeming your code online yet? If not, please try that and let us know if you continue to experience issues.

nway2deep

Still the same problem today , guess I'll go to gamestop and switch my pre-orders from xbox to ps4 so I can redeem my codes.

Miss Bijoux

Hey nway2deep -

Sorry to hear about the issue. Have you tried
redeeming your code online yet? If not, please try that and let us know if you continue to experience issues.

Forgot My Food

I can't even redeem the Microsoft points I bought today 8/28/13 all it does is give me error codes the code works it gets to the point where it says are you sure you want to redeem these points after that it gives me the error code

LineKernel

the error code i get if i enter my redeem code from the mojang account page in the microsoft store is

this code has already been redeemed

8ybv9xKohEiZaMqW.33.1.6.7
2019/05/01 - 23:57:27 UTC

Miss Bijoux

Hey there!

Did you try redeeming the code on your Xbox One console or via Xbox.com? Could you try using the one you haven't yet? Try replacing the # symbols in this link with your code and see if that works:

https://account.xbox.com/PaymentAndBilling/RedeemCode?doRedeem=0&token=#####-#####-#####-#####-#####

Also, I notice that you purchased your code from Amazon's German store. What region are you physically located in and what region is your Xbox Live account set to? This may make a difference on ability to redeem a code if they don't match appropriate.

If none of that works, could you send me your code via Xbox Live messages so I can take a look at it?

Thanks!

--------------------------------------

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I can't redeem codes in xbox store since todays update. 8/23