I cant redeem a gift from a friend

Masaki 60FPS · Jun 24, 2020

I tried changing my region the the same as his and it didnt work also changed everything like language please respond email me

:)

Aly Jawhar

check if the card hasnt been used before and make sure that it have the same region as ur account

Webmaster2001

you can contact microsoft support and say "my friend bought me (insert game here) and he didn't know i lived in a diffrent riegon. is there a way i can still use the code" ive bought my friend sevral games (even from a diffrent region) and had microsoft
reps change it and apply it to the recievers acc. ive had this work multiple times. hope i was able to help some ^_^

o0OO LUKE OO0o

You can only redeem gift from people in your region, i don't think changing your region would help.

emi1ylove

Oh no ! sorry to hear that , although changing the region to your friends is less likely to help, I would try calling MS or Via chat with a rep to see if the card is still valid.

-Yeisvi

CyberKnoxx

just changing your region wont work.

contact MS support, they might be able to advise you further.

I cant redeem a gift from a friend