I can’t redeem a code for a game with a trial version

Hello Cadavertian!

Can you play online games? If the answer is yes, its activated but with 14 days trial has some restrictions:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the digital code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hello Pace,

Here at our How to get an Xbox Live Gold trial subscription it is explained that:

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hope this provides enough information.

Best wishes!

Are you maybe playing the trial version of Mincraft Windows 10 that it ask you to redeem a code for the full game to unlock?

Hi there Ryan,

Thanks for the reply.

• Have you ever had
  Xbox Live Gold subscription on your account?

Take a look at the following resource :
How to get an Xbox Live Gold trial subscription

The following limitations and restrictions apply to Xbox Live trials from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem an Xbox Live Gold trial from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription expires.
• Redeemable codes for Xbox Live Gold trial subscriptions are only available in select games and console bundles.
• You can’t stack redeemable codes for Xbox Live Gold trials from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase an Xbox Live Gold subscription and start
  that subscription at any time during the trial period.

Hope this helps.

http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
  expires.
• Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
• You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
• You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
  and start the subscription at any time during the trial period.
• If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.