I can't recover my email which I played on with my xbox.

That's right NAFFRY, xbox support has confirmed this. On recovering my account, which i shouldn't have been able to do since they said they had locked it. Now i can't change my windows id password on my pc cos they want to send a reset to my old redundant
email address. Can i change the password on my xbox thus avoiding this issue with my old email address?

Doesn't anybody know a way to fix this? I can't recover my account, I've tried that, I even know the secret question but it's still not enough. The only solution I have left here is to change my email adress in my account but I have to be online for that
and that is impossible since my email can't be recovered.

If that's the case, that's ridiculous. I want to play minecraft multi-player on xbl, which I paid for both xbl and minecraft on my Xbox. But I can't play with my Playstation in the other room because they both are on my microsoft email. So I gotta put my son's microsoft email on the PS5 minecraft login and mine on the Xbox since xbl is exclusive to login email.... so lame.

clear system cache, turn off console then reset the hard drive and remove any external drives such as flash drives or memory cards, power the console back and try recover the gamertag again making sure that the HD is the selected storage device you are recovering
too

if this doesn't resolve the situation might need a call to XBL support to further troubleshoot the HD

Hello CarTzy,

Really appreciate with you and other colleagues' help .However, the form you guys told me to fill wasn't a solution for me which really annoyed me so much and all I have to say are on the post I've post and I don't know what I can do now . Every time the emails I got after I filled up the recovery form are just 'our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. '. I have filled all the past passwords (which is recored on my phone)I have and the phone number/email address I signed up although I know the Minecraft/Microsoft account is mine but YOUR SYSTEM think it is NOT mine .Still can't get my account back? And not even allow me to transfer my Minecraft account to another Microsoft account .

Also,I had contact the customer service from Microsoft, Xbox and even Mojang .They all refer me to another and another department which I was fine with that ,I can contact them .But I am not happy with the same solution which I have clearly told you that I wasn't work for me in million times.Thank you.