I can't receive a code to reopen my Xbox account. Because I no longer have that phone number

Discus and support I can't receive a code to reopen my Xbox account. Because I no longer have that phone number in XBoX Accessibility to solve the problem; I can no longer sign in to my Xbox account because I don't have the same number anymore to receive a code to reopen my Xbox account... Discussion in 'XBoX Accessibility' started by Pee Harris, Oct 24, 2022.

  1. Pee Harris
    Pee Harris Guest

    I can't receive a code to reopen my Xbox account. Because I no longer have that phone number


    I can no longer sign in to my Xbox account because I don't have the same number anymore to receive a code to reopen my Xbox account

    :)
     
    Pee Harris, Oct 24, 2022
    #1
  2. JosefLBohorquez Win User

    I can't receive a code to reopen my Xbox account. Because I no longer have that phone number

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Pee

    If you're not able to verify your identity to access to your account email, I can advise you fill the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team https://account.live.com/acsr

    Also, you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    Please note that no one here and even Microsoft Support is capable to send password reset links for security policies
  3. KindGryphon Win User

    I can't receive a code to reopen my Xbox account. Because I no longer have that phone number

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Pee

    If you're not able to verify your identity to access to your account email, I can advise you fill the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team https://account.live.com/acsr

    Also, you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    Please note that no one here and even Microsoft Support is capable to send password reset links for security policies
    The https://account.live.com/acsr link you provided wont actually work if they have 2 step verification enabled which from the wording of their post they do have that enabled.

    "Note: If you've turned on two-step verification, you can't recover your account this way."
  4. laetitialll Win User

    xbox account blocked

    This does not work because I no longer have the phone number that was recorded before and therefore cannot receive the code by SMS
  5. ManneredSummer Win User

    Error [0x80190193]

    My friend was unable to create parties after signing into my account on his Xbox. Im having some troubles changing my privacy settings as I no longer have access to an old phone number (A code has been sent to the old number because I cant just 'access important
    information'

    Since it takes a month for the phone number change process, would customer service be able to change my settings for me or do I have to wait?
  6. Filip Konrad Win User

    Can't access my xbox account because i have a new phone number

    Ok i will try to contact my phone provider to see if i can get access to my old number, but is there an option to cancel my subscription without access to account?
Thema:

I can't receive a code to reopen my Xbox account. Because I no longer have that phone number

Loading...
  1. I can't receive a code to reopen my Xbox account. Because I no longer have that phone number - Similar Threads - can't receive code

  2. A friend of mine gifted me a game, I can't receive it.

    in XBoX Games and Apps
    A friend of mine gifted me a game, I can't receive it.: A friend of mine gifted me a game, Xbox sent me the Redeemer code. I hit check code and then I get a circle with a red x it says not sure what happened there please try again later and then it has...
  3. I can't sign into my account in certain applications like Minecraft and I receive "Your...

    in XBoX Accessibility
    I can't sign into my account in certain applications like Minecraft and I receive "Your...: Yesterday I bought Minecraft using a completely new Microsoft account (the one I am posting this question through) that I created immediately before purchasing and was planning on using the game...
  4. Help Needed: Can't Join Friends or Receive Invites in Forza via GeForce Now

    in XboX Insiders
    Help Needed: Can't Join Friends or Receive Invites in Forza via GeForce Now: Hi everyone, I'm reaching out to the community for some assistance with an issue I've been facing while playing Forza Horizon through GeForce Now. Despite trying various fixes, I'm stuck and could...
  5. I play via GeforceNow and I don't see friends tab in Xbox bar, so I can't invite or receive...

    in XBoX Rewards & Social
    I play via GeforceNow and I don't see friends tab in Xbox bar, so I can't invite or receive...: This is screenshot of my xbox bar [img] 6bec12a3-bcaf-4d20-9ee7-c675a3a36fb6
  6. I can't see messages from my xbox or receive them and I don't know the password to my...

    in XBoX Rewards & Social
    I can't see messages from my xbox or receive them and I don't know the password to my...: I don't know how to fix my messages I can't see or send them and I don't know the password to my account but I do know my email 4a8736d4-2ef4-4cd9-b4c6-9a9cbb403a7d
  7. I can't receive party or game invites notifications on windows.

    in XBoX Games and Apps
    I can't receive party or game invites notifications on windows.: Hello, I have an issue. I can't receive party or game invites notifications. It used to work before and for some reason it stopped working. I tried resetting xbox game bar and xbox apps....
  8. My email domain has been deleted, so I can't receive emails to log into my account

    in XBoX Games and Apps
    My email domain has been deleted, so I can't receive emails to log into my account: would I be able to change the email address on my Minecraft account? 40971e61-dad9-4dec-9cb6-8714e5320f04
  9. After last Xbox System Update can't switch receiver input to Xbox and have video

    in XBoX on Consoles
    After last Xbox System Update can't switch receiver input to Xbox and have video: I have an XBox Series X Connected to a Denon Receiver and then to an LG OLED TV. I leave my XBox on all the time. Ever since the last system update last week, When I switch my receiver video...
  10. Minecraft Post-Migration Process can't receive my confirmation e-mail code

    in XBoX Accessibility
    Minecraft Post-Migration Process can't receive my confirmation e-mail code: Hi, hope to find a solution here. During post migration process on https://www.minecraft.net/en-us/postmigration. Stuck on "Enter you code" stage. Tried lots of time, added norepy.mojang.com to...