I can't purchase nor buy anything on the store

Discus and support I can't purchase nor buy anything on the store in XBoX on Consoles to solve the problem; Every time I try to download something from the store, it loads for a while and then gives me a connection problem, I check the internet connection and... Discussion in 'XBoX on Consoles' started by olmansei09, Nov 1, 2016.

  1. olmansei09
    olmansei09 Guest

    I can't purchase nor buy anything on the store


    Every time I try to download something from the store, it loads for a while and then gives me a connection problem, I check the internet connection and everything is fine, I have this problem no matter in what platform I enter the store

    Can someone help me?

    :)
     
    olmansei09, Nov 1, 2016
    #1
  2. Lirycmex
    Lirycmex Guest
    Can't Buy anything on the store

    Intente pero me dijeron que eran de Windows and Office y que no podían hacer nada. Me pasaron uno supuestamente para Xbox pero no funcionó y resulte aquí.

    Gracias por tu aporte

    -------------------------------------------------

    [Translation -

    Try but I was told they were Windows and Office and they couldn't do anything. I passed one supposedly for Xbox but it didn't work and it turns out here.

    Thank you for your contribution]
     
    Lirycmex, Nov 1, 2016
    #2
  3. FlimsyCoronet63
    FlimsyCoronet63 Guest
    i can't buy anything in the store

    Hello,

    recently i moved to another country and i put 60 euro's on my account ( in that other country ) but now i cannot buy anything in the store.

    Please advise

    ~M.S.
     
    FlimsyCoronet63, Nov 1, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    I can't purchase nor buy anything on the store

    M3tal Daz3, Nov 1, 2016
    #4
  5. M3tal Daz3 Win User

    I can't purchase nor buy anything on the store

  6. HyperVenom523 Win User

    Can't Buy anything on the store

    Trata de contactar el soporte tecnico ppr chat si no consigues a nadie por el telefono.

    ---------------------------------

    [Translation - Try to contact the technical support PPR Chat If you do not get anyone by phone.]
  7. Lirycmex Win User

    Can't Buy anything on the store

    Intente pero me dijeron que eran de Windows and Office y que no podían hacer nada. Me pasaron uno supuestamente para Xbox pero no funcionó y resulte aquí.

    Gracias por tu aporte

    -------------------------------------------------

    [Translation -

    Try but I was told they were Windows and Office and they couldn't do anything. I passed one supposedly for Xbox but it didn't work and it turns out here.

    Thank you for your contribution]
  8. jasonverschuere Win User

    Can't purchase anything on the store

    ĴYo i have the same problem I can't buy my games I have money on my xbox but I can't buy the game or dlc I can't click the buy button en no I don't use credit card I use Microsoft redeem card 50 euros and the xbox says I can't use my money +xbox store update never update fix the bug please
  9. OpticRJames Win User

    Can't purchase anything on the store

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Please try to remove and re-add the card from your payment options. You can remove the payment method by doing the steps below.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Payment & billing.

    Select Payment options.

    In the box that contains your current payment option, select the box that contains the trash can icon to Remove your payment method.

    You can add it again by doing the steps below.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Payment & billing.

    Select Payment options.

    Select Add a new payment method.

    Choose a payment option, and then follow the instructions to add or update your payment option.

    Try purchasing the content you want to purchase and see if it works.

    If it's still not working, please try purchasing the content on a web browser through the Microsoft Store Xbox page using your computer.
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I can't purchase nor buy anything on the store

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