I cant purchase anything

When i try to buy a controller it just says error

:)

 

I Cant purchase anything

use this to troubleshoot your issue if that doesn't help contact xbox at 1-800-4MY-XBOX and they will be able to help

support.xbox.com/.../xbox-live-credit-card-authorization-failure

 

I Cant Purchase anything

You can only use local currency on your console at this point in time.

 

Try purchasing from a different device. Let us know what the error is if that doesn't work. Provide as many details as possible.

 

Just tryed on phone it says error with a code...... o2mQ0A0u6Jq5o.223.1.34

 

Hi Sloppystyle,

Thanks for bringing this to our attention. I'm sorry to hear this is a persisting issue where you can't purchase a controller. I would like to clarify this, does the error show up once you confirm the purchase or when trying to select the item? By any chance
have you gone over your billing information to make sure everything is up to date? If not click this article

'Update your billing contact information online'

Hope to hear back soon.

 

Yes it shows when i confirmed order i just hope it doesnt charged me more than once iff it went through

 

I had same problem and now crickets. Unbeleivable

microsoft custmer FOREVER AND TREATED LIKE [Mod removed- Profanity]

 

Just let them do theere jo

 

Hi there,

Thanks for the quick reply! Since this happens once you choose to confirm the purchase would you mind going here to check your

Order History to see if it shows any recent charges for the controller.

Also, I would suggest to contact Live Support if the issue is still persisting. As they have the tools to review the account to make sure everything is good to go on the purchase.

The best way to contact Live Support would be here:
https://support.xbox.com/contact-us#0



It's going to ask if you want help from the virtual agent select
no thanks,pick the category(My Account)Choose
(See my purchase history) and just pick a contact method
(request a call from support or Chat is faster).