I can’t post a custom gamer picture

Discus and support I can’t post a custom gamer picture in XBoX on Consoles to solve the problem; I’ve had 2 suspensions for my gamer picture and after the last one, I was able to change it for quite some time but I recently checked it and now it... Discussion in 'XBoX on Consoles' started by mikey32874, May 12, 2018.

  1. mikey32874
    mikey32874 Guest

    I can’t post a custom gamer picture


    I’ve had 2 suspensions for my gamer picture and after the last one, I was able to change it for quite some time but I recently checked it and now it says that because of my past behavior I cant change it.

    :)
     
    mikey32874, May 12, 2018
    #1
  2. Maturiity
    Maturiity Guest
    I can’t change to a custom gamer picture even though I’m on adult settings

    I can’t change my gamer picture to a custom one even though I’m on adult setting
     
    Maturiity, May 12, 2018
    #2
  3. XBF Chris J
    XBF Chris J Guest
    I can’t get custom gamer pictures

    Hey George, At the moment there is nothing that a Microsoft/Xbox agent can do regarding changing your account from child to adult. The account would have to reach adulthood naturally over time.
     
    XBF Chris J, May 12, 2018
    #3
  4. XBF Chris J Win User

    I can’t get custom gamer pictures

    Hello!

    The Account will go by the birthdate entered when creating the account. If, during the creation of the account, you entered a birthdate that makes you under 18 years of age, then you would have to wait until you are 18 years old. There is no way to change
    the initial birthdate entered, and child accounts are not allowed to have custom gamer pics
  5. XBF Chris J Win User

    I can’t get custom gamer pictures

    Soo i cant get custom gamer pic??

    but can i phone up the microsoft team?? Could they help
    Hey George, At the moment there is nothing that a Microsoft/Xbox agent can do regarding changing your account from child to adult. The account would have to reach adulthood naturally over time.
  6. GeorgeCrake Win User

    I can’t get custom gamer pictures

    Soo i cant get custom gamer pic??

    but can i phone up the microsoft team?? Could they help
  7. XBF Jeremy Z Win User

    I can’t get custom gamer pictures

    Hello, GeorgeCrake

    I believe this may resolve this question.

    Please click the link below and fill out the required information to complete the actions. Please note that as long as they are able to verify the account is of age, then there should be no problems.

    Age verification for parental consent

    https://support.microsoft.com/en-us...account-age-verification-for-parental-consent

    please let me know if this works!

    Thank you!
  8. XBF Erick C Win User

    I can’t get custom gamer pictures

    Hello GeorgeCrake

    Gamerpics are only available for Adult accounts. If you created your account as a Child account there would be no way to add a Gamerpic until your account is automatically graduated to an Adult account. For more information go ahead and follow this

    Link
    .

    Happy Gaming!

    {{XBF Erick}}
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I can’t post a custom gamer picture

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