I cant play

Discus and support I cant play in XBoX on Consoles to solve the problem; every time i attempt to play any game multiplayer my game laggs really bad and its only when i play with other people the xbox chat is fine... Discussion in 'XBoX on Consoles' started by Twitteria, Apr 30, 2017.

  1. Twitteria
    Twitteria Guest

    I cant play


    every time i attempt to play any game multiplayer my game laggs really bad and its only when i play with other people the xbox chat is fine

    :)
     
    Twitteria, Apr 30, 2017
    #1
  2. XOne_ShotX91
    XOne_ShotX91 Guest
    I cant play Destiny?

    I had to try to sign in 5 times before it actually let me, lol.
     
    XOne_ShotX91, Apr 30, 2017
    #2
  3. XOne_ShotX91
    XOne_ShotX91 Guest
    I cant play Destiny?

     
    XOne_ShotX91, Apr 30, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    I cant play

    Hey there, Twitteria!

    I'm sorry to see any connection issues! To best help you out, can you please post back with your detailed network statistics and your network devices information? You can get your statistics by going to Settings > All settings > Network > Network
    settings > Detailed network statistics    . For your network devices, I will need both the manufacturer and model numbers of both your modem and router; if you have one device, called a gateway, that is all the information I would need.

    From there, I will be able to determine what steps we need to take to get your lag demolished. I cant play :) I look forward to working with you!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 3, 2017
    #4
  5. mike90ramirez Win User

    I cant play

    Look if the owner account is setting like home console, uninstall and install game OR reset console to factory defaults (keeping games).

    Regards.
  6. bowski477 Win User

    i cant play

    There is currently an issue affecting the ability to log in. Xbox is aware of the issue. https://twitter.com/XboxSupport/status/1029889232712527872

    https://support.xbox.com/en-US/xbox-live-status
  7. WPAK Win User

    I Cant play

    Hi there,

    you should be able to change the settings via
    http://account.xbox.com/settings     if it's an Adult account if your account is a Child account then the parental account needs to change the settings for your account.

    Keep in mind that after the settings have changed the profile on the console needs to sign out and back in again.

    If you keep having issues signing in on the link try a different browser or device. If that doesn't help then contacting Xbox Support (via Phone or Microsoft Support Chat) is the best option at
    http://support.xbox.com/contact-us
  8. Mister Darcy-9112DFB Win User

    I cant play

    Glad to see your question was answered, HerDiagram24. :)
  9. Viper180669 Win User

    I cant play

    Hi Halepapa

    Sorry to hear that you are having trouble.

    In your original post you said that you had made it your home console.

    If you haven't already I would check in the settings that it is still showing as your home console.

    Here is a link that may help with sharing

    https://support.xbox.com/en-US/xbox-one/xbox-live/xbox-live-gold-sharing-features

    Best of luck
Thema:

I cant play

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