I cant play

Look if the owner account is setting like home console, uninstall and install game OR reset console to factory defaults (keeping games).

Regards.

There is currently an issue affecting the ability to log in. Xbox is aware of the issue. https://twitter.com/XboxSupport/status/1029889232712527872

https://support.xbox.com/en-US/xbox-live-status

Hi there,

you should be able to change the settings via
http://account.xbox.com/settings if it's an Adult account if your account is a Child account then the parental account needs to change the settings for your account.

Keep in mind that after the settings have changed the profile on the console needs to sign out and back in again.

If you keep having issues signing in on the link try a different browser or device. If that doesn't help then contacting Xbox Support (via Phone or Microsoft Support Chat) is the best option at
http://support.xbox.com/contact-us

Glad to see your question was answered, HerDiagram24.

Hi Halepapa

Sorry to hear that you are having trouble.

In your original post you said that you had made it your home console.

If you haven't already I would check in the settings that it is still showing as your home console.

Here is a link that may help with sharing

https://support.xbox.com/en-US/xbox-one/xbox-live/xbox-live-gold-sharing-features

Best of luck