I cant play with my friend.

Hello There ! Would you please check this link Troubleshoot NAT errors and multiplayer game issues | Xbox Support as it will help you to solve the issue .

Hi

yea, i have looked and its turned on by default

Hi Neon,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the privacy
and online settings? We will give you the steps to change the exact ones for the cross platform use.

1. You will go to the Xbox website and sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see your gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      

1. Now click on privacy you are looking for one setting:
   
   
   
   
2. "you can communicate outside of Xbox live with voice and text" set to allow
   
   
   
   
   
   

Hope this helps.





Thanks,

Brad

I did make an microsoft account in minecraft but its not working and its not leting me join servers

Please respond quickly…

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you refresh the profile by signing out of the console and signing back in.

To sign out;

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > Account > Remove accounts.

- Select the account that you want to remove, and then select Remove to confirm.

Afterwards turn off the console qnd unplug it from the power source. Wait 2 minutes and plug it back in, then sign back into the console; You can sign in using the prompt or follow these instructions;

- Press the Xbox button to open the guide.Select Profile & System > Add or switch > Add new.

- Enter the email address for the Microsoft account that you want to add, and then select Enter.