I cant play this game

JAY14JAY3 · Sep 10, 2017

every time i want to play the game crashes after a min or 10 what ever i do nothing that does help i tried everything from disabeling the microphone to uninstall my video card drviers from updating my mobo and installing the newest version of windows uninstalling
the game

MY pc Specs:

ryzen 5 1500x

8rm 2400mhz ram

Gtx 1060 6 gb 9 gbps

mis b350 gaming pro carbon mobo running on the latest version that is possible

:)

PaRaDIsEciTyGnR · Sep 10, 2017

why cant i play this game

Some people have been having that problem due to the new dashboard update because the xbox 360 and the 360s have different types of diskdrives. So depending on what diskdrive brand that has been installed in your console it will do this when reading some
disks even if you have it installed on your hard drive. The console needs to read the disk to start the game just like a pc their is a link to suggestions on fixing it but i can't remember what it is sorry. If you have installed it to your hard drive you can
try deleting it and reinstall and clear system cache.

DraLizz · Sep 10, 2017

why cant i play this game

thx for all help i now where should check if the problem reapeat

Catherine Cus. · Sep 13, 2017

Hi,

An outdated version of the game, corrupted user data, and software conflicts are possible reasons as to why you're encountering performance and stability issues when playing Forza Horizon 3. For us to determine the root cause of this issue, kindly answer
the following questions:

Is this the only game you're experiencing this issue?

Are you getting any error messages when the game crashes?

Have you made any changes to your device or to your in-game account before encountering this issue?

Are you encountering this issue when playing the game online and offline?

Meanwhile, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with games and apps downloaded from the Windows Store.

Mister Cizl

Hey CoastalGlue7006! What games are you having issues with? Are you getting any kind of error message or code when you try to launch one? Post back and let me know!

Darhyl Amizola

Hi Dylan! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox games.

I just want to clarify, you're unable to play your Xbox games, is that correct?

May I know which platform are you playing the games, is it on Windows PC or Xbox console?

May I know the exact error message/codes upon attempting to launch the games?

Also, does the error occur to disc games only or it happens to both disc and digital games?

Best Regards,
Darhyl

Catherine Cus.

Hi,

An outdated version of the game, corrupted user data, and software conflicts are possible reasons as to why you're encountering performance and stability issues when playing Forza Horizon 3. For us to determine the root cause of this issue, kindly answer
the following questions:

Is this the only game you're experiencing this issue?
Are you getting any error messages when the game crashes?
Have you made any changes to your device or to your in-game account before encountering this issue?
Are you encountering this issue when playing the game online and offline?

Meanwhile, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with games and apps downloaded from the Windows Store.

Chris21ce

Try clearing your system cache and make sure you are a gold member to be connected and also making sure your console is from the same country!

DeadlPool

Is your console still connected to the internet?

Is your console from the same country as your account?

I cant play this game