I can’t play on my account or talk to my friends because an account on my console is suspended

Not that I’m aware of, he’s had his account for a few years now and this is the first time I’ve heard of him getting banned. He doesn’t usually do anything that would lead to it either. As far as I know, his friend wasn’t happy about getting blocked for getting personal and that’s what caused this.

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

This is because while most enforcement actions happen at the account level, Xbox might temporarily suspend or permanently ban Xbox consoles or other devices where repeated and egregious violations have occurred.

Was your brother banned before?

I see, is your brother able to submit a case review?

https://support.xbox.com/en-US/help/family-onli...

Hello,

I’m able to sign into Xbox Enforcement on any other Xbox account except my main account that’s permanently suspended. I can’t sign into my main account on Xbox because it says I’m permanently suspended and I can’t even find out why.

How to change the xbox setting if the my microsoft account show that I’m not an adult yet? I can’t change any setting on xbox settings. Also, I really want to play minecraft dungeons with my friend, but I can’t fix this problem, because I can’t change
the setting on xbox.