I can't play my xbox games.

Make your console as Home console https://support.xbox.com/games/game-setup/my-home-xbox

It is currently a known issue: https://support.xbox.com/xbox-live-status

Affected services:

• Browsing the Xbox Games Store, Downloading items that you have already purchased
  

Latest update:

We believe we have identified the issue causing some members to have problems finding previously-purchased content or purchasing new content. Thanks for your patience as the team works to resolve the issue.

It was fixed for now!

Hi, Eepic! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues playing games.

If you don't mind, I'd like to ask you a few questions:

- Is this happening with most or all of your games?

- Do you get any error codes/messages when this happens?

- Do you have any external storage devices plugged into your console?

Thank you! I'll be looking forward to your reply.
Best regards.

I can't oppen my games of xbox 360 in my xbox one.

I can't play my digital games

WHAT I CAN DO!!!

Hey Hyper Phoenix3,

Lets try some things:

1) PowerCycle

- Press and hold the white Xbox Button on the Console until it shuts off.

- Unplug the power brick from both sides for around 2 minutes.

- Replug and Restart your Console. Try again.

If the error still occurs try the next step:

2) Reset

- Power off your console

- Unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, then plug the power cord back in.

- Press and hold the BIND button (Xbox One: located on the left side of the console, Xbox One S: located on the front below the power button) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the BIND and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

- On the Troubleshooter select "Reset" and when asked select the option to "Keep your Games and Apps".

Make sure you know your Email / Password combination of your Account before you do the Reset.

3) Offline Update

- Perform the Offline Update as explainded here under "I need to Update my Console offline" http://support.xbox.com/xbox-one/console/system-updates-solution

Let us know if that worked or not

- lg 2Bad4You

Hi rossmfh76,

Thanks for reaching out to us in the forums for this issue. I can definitely see that it would be a problem, and a frustrating one, to attempt to clear your local saves, but the options on the Storage area aren't populating. As that section isn't showing
up, here are a couple of troubleshooting steps to try to get that to populate so that you may continue in deleting those local saves:

1. Try
   physically power cycling your console first to see if the section will then populate. If it doesn't, then
2. Perform a
   soft factory reset to the console (leaving the games & apps installed) to clear any potentially corrupting files from the console's OS that may be causing this to happen.
   

Be sure to know the log in credentials (email address & password) to your profiles on the console as they'll be removed during this reset process. If you have any external devices plugged into the console, be sure to disconnect those as well. Hopefully
this will then allow you to go to Settings > System > Storage and provide the option to clear those local saves.

Give this a try and let us know the results.

I hope that this helps you out!