I can't play my own game

Discus and support I can't play my own game in XBoX Games and Apps to solve the problem; I recently wanted to play assassins creed 4 again after 2 years and it won't let me play it asks me if I own it and I got it back in 2014 with the... Discussion in 'XBoX Games and Apps' started by maxnick982, Sep 1, 2017.

  1. maxnick982
    maxnick982 Guest

    I can't play my own game


    I recently wanted to play assassins creed 4 again after 2 years and it won't let me play it asks me if I own it and I got it back in 2014 with the unity bundle when I delete it it gives me the option to reinstall it

    :)
     
    maxnick982, Sep 1, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    Can't play a game that I own..

    Hey there,

    It sounds like your account may not own the game digitally, was there another account that may have purchased the game instead that is on your Xbox One? Are you able to see the purchase on the Gamertag you're posting from on our
    Microsoft Commerce page? If you do not see the purchase on that page, the account you're posting from may not own the game. The best route to take for license issues will be our chat support team
    on our Contact Us page, who will be able to let you know if you do own the game digitally or not.

    Also do keep in mind that we work oldest to newest, and bumping your thread may increase the amount of time it takes for us to respond. Hope this helps!
     
    Mister Beep, Sep 1, 2017
    #2
  3. x Nitrous x
    x Nitrous x Guest
    Can't play a game that I own..

    Does anyone check these forums? Jesus
     
    x Nitrous x, Sep 1, 2017
    #3
  4. x Nitrous x Win User

    Can't play a game that I own..

    This is seriously unacceptable........
  5. Mister Beep Win User

    Can't play a game that I own..

    Hey there,

    It sounds like your account may not own the game digitally, was there another account that may have purchased the game instead that is on your Xbox One? Are you able to see the purchase on the Gamertag you're posting from on our
    Microsoft Commerce page? If you do not see the purchase on that page, the account you're posting from may not own the game. The best route to take for license issues will be our chat support team
    on our Contact Us page, who will be able to let you know if you do own the game digitally or not.

    Also do keep in mind that we work oldest to newest, and bumping your thread may increase the amount of time it takes for us to respond. Hope this helps!
  6. x Nitrous x Win User

    Can't play a game that I own..

    Does anyone check these forums? Jesus
  7. Lilly ღ . Win User

    Can't play owned games

    Wow, that's amazing, so well over a thousand dollars in games has been "forfeited" over a ban I got for no reason and didn't deserve.
  8. SwordofWhedon Win User

    Can't play owned games

    When your account was banned, you forfeited all your digital,property tied to it
Thema:

I can't play my own game

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