I can't play my game / unknown error codes?

Roseyosy · Feb 18, 2017

I bought Borderlands: The Handsome Collection for my Xbox one, and I installed it and its not letting me play it, it just says 'an error has occurred' and tells me to look up an error code, but when I look it up on the website it says it can't find anything?

If I try to play it again it says I don't have enough storage with another unknown error code. I have over 200GB available so this shouldn't happen. ???

:)

Eckstacee · Feb 18, 2017

Activation Key/LIVE Access Code Do Not Show Up on Games for Windows

I just purchased Fable 3 and can't play because i need the activation key. Problem is that my Games for Windows just has this message "Game Activation Key:

An unknown error has occurred"

Any Ideas?

Zatoichi USA · Feb 18, 2017

Error code 0x80073cfe, Unknown error, can't play game

Just going to post something about this every day until maybe there's a reply. It's kind of depressing that my notoriously terrible cable company can respond faster than Microsoft. Receiving error code 0x80073cfe. Was sent to website to identify, but
Microsoft somehow doesn't know their own error code. Code is received when attempting to play newly downloaded games and apps. Forza Horizon 3 was bought in online store, Dragon Age Origins was acquired via Xbox Live Gold, and the EA app was a free download.
None will load, and I receive the aforementioned error code. I've tried multiple launch attempts, restarting the system, disconnecting and reconnecting the controller, unplugging the system for 30 seconds then restarting, uninstalling and reinstalling the
software. Since I see unanswered posts regarding this code over a year old, I'm hoping enough posts will get some reaction. I have stopped buying product until this is resolved and urge others to do the same.

greg_window10_installer · Feb 20, 2017

Roseyosy,

I can understand the frustration. However, we might be able to offer you some additional help if you would be so kind as to post the error code you are receiving. And, when you say "look it up on the website", are you referring to "Error
& Status Code Search" ? In the mean time, if you haven't already done so, try deleting and "re-add" your profile back to your Xbox.
Yes, I know it may sound a little silly, but many account related issues can resolve by doing this. Also, may I suggest preforming the now famous "How to restart
or power cycle your Xbox One console". Let us know if you are continuing to have problem.

SA

greg_window10_installer · Oct 31, 2018

... if you haven't already done so, try deleting and "re-add" your profile back to your Xbox.
Click to expand...

My apologies, there seems to be a broken link to the Web page "How to add or remove a Microsoft account on Xbox One" . If this
one dose not work you can always Cut & Paste the URL below into the address bar of your browser.

support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

SA

greg_window10_instal

Roseyosy,

I can understand the frustration. However, we might be able to offer you some additional help if you would be so kind as to post the error code you are receiving. And, when you say "look it up on the website", are you referring to "Error
& Status Code Search" ? In the mean time, if you haven't already done so, try deleting and "re-add" your profile back to your Xbox.
Yes, I know it may sound a little silly, but many account related issues can resolve by doing this. Also, may I suggest preforming the now famous "How to restart
or power cycle your Xbox One console". Let us know if you are continuing to have problem.

SA

greg_window10_instal

... if you haven't already done so, try deleting and "re-add" your profile back to your Xbox.

My apologies, there seems to be a broken link to the Web page "How to add or remove a Microsoft account on Xbox One" . If this
one dose not work you can always Cut & Paste the URL below into the address bar of your browser.

support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

SA

CyberHunter82

Hi, yes, i try to activate this code both on console and on xbox.com and i get unknown error

I have two codes, first come with console, and i activate it,

second come with "world of tanks" game and i can't activate it.

Temenist

The URL is right, i just can't use it :\ It's always the same error ''Unknown Gift Code''. I'm a bit sad about it because i use discord a lot.

Niltze

I have been getting this error when trying to add a Test account: "An unknown error has occurred. Error code: 80A20305"

Is there no solution for this? I can't find any articles and only this single post about this error. I've tried restarting the Xbox, restarting my modem, creating an entire new sandbox, all to no avail. Is there any solution for this error?

I can't play my game / unknown error codes?