I cant play mw2

You can try waiting the business days to see if finally the refund appears in your account

If you have the order number associated with this purchase (the confirmation email from the Microsoft store)

You can reach Microsoft support and verify if the transaction was indeed cancelled or not

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jeezyreez

Sorry for the inconveniences, the pre-order was cancelled for some gamers and it seems that you're one of the affected

As the order was cancelled you're going to receive a refund in the payment method used to purchase the game.

Refund estimated time can be up to 3-5 business days, but it can take more than expected due to internal processes with your financial institution

If that happens I can advice you to get in touch with your financial institution as soon as possible to speed up the process

You can double check the current outage here:

https://support.xbox.com/

Please note that here in the forums no one can issue refunds or check your account information

but my cancellation or order has not been shown ?

Cant wait for Terminal. I loved that map. Should play a lot different without all the OMA noob tube and claymore spaming that was in MW2.