i cant play minecraft with my friend

I lost an old friend it was my first friend we would play minecraft all the time but now i cant find him/her i cant remember the username and there should be an friend history

I did make an microsoft account in minecraft but its not working and its not leting me join servers

Please respond quickly…

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you refresh the profile by signing out of the console and signing back in.

To sign out;

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > Account > Remove accounts.

- Select the account that you want to remove, and then select Remove to confirm.

Afterwards turn off the console qnd unplug it from the power source. Wait 2 minutes and plug it back in, then sign back into the console; You can sign in using the prompt or follow these instructions;

- Press the Xbox button to open the guide.Select Profile & System > Add or switch > Add new.

- Enter the email address for the Microsoft account that you want to add, and then select Enter.

Im trying to play with my friend but i cant go into relms on minecraft because it says how my privcy is set up

So it stops messing up, only to do the same thing again tonight. I download Minecraft and try to play with my friends and because the friends list isn't working I cant play with my friends. Seriously Microsoft, this is ridiculous.