I can't play minecraft online

faze-cruck2007 · Jan 27, 2025 at 3:12 PM

When I try to enter my Microsoft account from the Minecraft tab that says log in with a Microsoft account, I do the entire procedure that it tells me on an external device until I reach the last tab that tells me that I can click on the Minecraft game to go back and everything should be connected, but the moment I return, it makes me do everything again and no matter how many times I repeat it, I cannot connect the account to be able to access and thus have the advantages of playing online and be able to make purchases, game on playstation 5

:)

suroursari

I can't play with friends or on online. in minecraft

Rodrigo Oliver

Hi Faze-cruck2007, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, on your PS5, delete the Minecraft local save data, this will enable you to link the account again.

Follow these steps:

On your PS5, Go to Settings > Saved Data and Game/App Settings. Select Saved Data (PS5) > Upload or Delete from Console Storage > Delete

Select the Game > Delete > OK.

Once deleted, launch the game again and do the linking process one more time.

In case it still does not work, please, contact PlayStation support.

Please enter this link:

https://www.playstation.com/support/contact-us/

A PlayStation Support Agent should be able to provide further insight into your issue.

I hope this helps.

I'mAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Since you're currently a member of a family account, the privacy settings can only be changed using the ORGANIZER'S email. So all you need to do is to ask the owner of the organizer's email to sign in first at account.live.com

Once signed in, let him or her to go to this link:

https://account.xbox.com/en-US/Settings

Make sure that under Privacy, Xbox One/ Windows 10 online safety, everything is set as ALLOW and EVERYONE.

Kimmy_24

Kindly turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely. Unplug the console's power cable. Wait 10 seconds and then plug the console power cable back in. Press the Xbox button on your console to turn it on.

then try signing out/in your account to refresh it. If it still persists, you may also want to try resetting your console while keeping your games & apps.

RichieB_

Hi keepolull,

Greetings!

Thank you for posting to Microsoft Community.

We understand that you need help with your Minecraft game that you want to play it online. If are you playing on Xbox console to be able to play online you should have a Game pass Core or Game pass ultimate to be able to play online.

Based on your information that you don't have any activate subscription for a month. May I ask if there is another profile downloaded on your console that has subscription and was set as HOME XBOX? NOTE: HOME XBOX is a sharing feature on console that will allow friends and family access to your games and content when you’re not signed in. Your home Xbox also lets you play your digital games offline.

Learn more: How home Xbox and game sharing work | Xbox Support

Also, I would like to ask what Minecraft version do you play, is it Minecraft for Windows or Minecraft for Xbox? The reason why I'm asking this for me to be able to provide you an accurate troubleshooting steps and possible resolution towards to your issue.

For now, you may try to remove and re-add your account. That also will help you to refresh your account from corrupted data.

We look forward for your response.

Thank you,

Microsoft Community Moderator

I can't play minecraft online