I can't play any games on the Xbox Pc App with game pass

Discus and support I can't play any games on the Xbox Pc App with game pass in XBoX Games and Apps to solve the problem; Hi, I have tried to fix this problem but I cannot do it. I wrote to microsoft support and they tried to help me, but they weren't able to fix the... Discussion in 'XBoX Games and Apps' started by WilliamMagnan1, Dec 8, 2021.

  1. I can't play any games on the Xbox Pc App with game pass


    Hi, I have tried to fix this problem but I cannot do it. I wrote to microsoft support and they tried to help me, but they weren't able to fix the problem. They told me to submit a ticket. So there it is. I really hope someone can help me because I cannont play any of the games on the xbox game pass.

    Here are the errors codes I have when I try to play the games that are installed : 0x87E10BD0.

    I tried many things and I will try to do list a list of them here :

    - I repaired the app and reinitialized (Store and Xbox), installed windows 11, did all the updtaes, restarted my laptop a few times, disconnected and reconnected my acount to the same and good account

    - Open the Settings app (the gear in the start menu)
    Open Accounts
    Click Sign-in Options
    Scroll down to Privacy
    Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."
    Restart your device

    - ✓ WINDOWS UPDATE
    Kindly check first if there is an available update in your OS by doing these steps.
    Select the Start button, then select Settings > Update & security > Windows Update.

    If you want to check for updates manually, select Check for updates.
    Select Advanced options, and then under Choose how updates are installed, select Automatic (recommended).

    ✓ CLEAR CACHES
    a) Search Disk Cleanup on the startup menu
    Select your OS drive
    Mark Temporary Files
    Hit Clean up
    Okay

    b) Then search CMD and Run as Admin (right-click on it to select admin permission)
    Type
    Ipconfig/flushDNS

    Hit Enter

    ✓ Please sign out of the following:
    Xbox app, EA desktop, MS store, and PC

    ✓ RUN WINDOWS STORE TROUBLESHOOTER
    Click on Start and select Settings.
    Choose Update and security.
    Click on Troubleshoot option.
    Scroll down and click on Windows Store Apps and click on Run the Troubleshooter.

    The troubleshooter will scan the system for any problem related to the Windows Store and recommend fixes accordingly.

    ✓ RESET THE XBOX APP
    Click Start and click Settings.
    Select Apps on
    Select Apps & features.
    Find the Xbox app and click Advanced options.
    Click Reset.
    Restart your device so that the changes can take effect. Sign in to the Xbox app and check if the same issue occurs.

    ✓ RESET WINDOWS STORE CACHE
    Close store app
    Press Windows Key+R to open the run command
    Type
    WSreset.exe
    And press Enter
    Let the blank page process
    The store will start automatically.

    ✓ Hold down your PC power button till it shuts down
    Turn it back on after 5 minutes and sign in back the correct account.
    Then retry your game installation.

    - Select the Search icon on the taskbar, type PowerShell, right-click on Windows PowerShell, and then select Run as administrator.

    In Windows PowerShell, type the following command and press Enter:

    get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

    In the same window, type the following command and press Enter:

    start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

    Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

    Restart your device and try to install the game again.

    - Check your time and location settings: Select Start , then select Settings > Time & Language. Select Date & time to verify your time settings and select Region to check your location. These settings need to show your current location and time zone.

    I really hope there is a way to fix this.

    Thank you for your time

    :)
     
    WilliamMagnan1, Dec 8, 2021
    #1
  2. Default Username 675 Win User

    Gamepass Ultimate PC is asking me to join up even though I already have GP Ultimate already?

    Happening to me too.

    Can't launch any Game Pass game.

    XBox app on PC is behaving poorly (no list of installed games, searching for games not working)

    Store app claims I need to join Game Pass, but Microsoft Support says I still have 6 weeks of Game Pass Ultimate.

    Previously, the game I want to play (Slay the Spire) would only launch from XBox(Beta) app.

    But now the XBox app is broken, I can't search for the game. It appears to serve no other purpose at the moment then displaying the games that are available on game pass.
  3. WilliamMagnan1 Win User

    I can't play any games on the Xbox Pc App with game pass

    Hi! Yes I am able to download on the microsoft store and no I didn't have any updates.
  4. WilliamMagnan1 Win User

    I can't play any games on the Xbox Pc App with game pass

    Hi, do you have news about my issue? I am still subscribed on Xbox Pass right now.
  5. XBF - Dom Win User

    I can't play any games on the Xbox Pc App with game pass

    Has the problem replicated itself in the clean boot state?
  6. WilliamMagnan1 Win User

    I can't play any games on the Xbox Pc App with game pass

    Perfect, I will keep you in touch!
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I can't play any games on the Xbox Pc App with game pass

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