I can't pay my over due subscription

Discus and support I can't pay my over due subscription in XBoX Sales and Promo to solve the problem; I payed a 1 month gold subscription with a gift card but now its saying its over due and I can't seem to pay with a new gift card so I need help... Discussion in 'XBoX Sales and Promo' started by GrumpiestBat07, Mar 4, 2019.

  1. GrumpiestBat07
    GrumpiestBat07 Guest

    I can't pay my over due subscription


    I payed a 1 month gold subscription with a gift card but now its saying its over due and I can't seem to pay with a new gift card so I need help

    :)
     
    GrumpiestBat07, Mar 4, 2019
    #1
  2. Smwutches Win User

    I can't pay my over due subscription

    Overdue balances can only be paid with a credit card or Paypal.
  3. GrumpiestBat07 Win User

    I can't pay my over due subscription

    Yea I know but I have neither of those and paid with a gift card
  4. XBF Crystal P Win User

    I can't pay my over due subscription

    Hi there GrumpiestBat07,


    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with your subscription on your
    account.

    Sounds like the Auto Renew is on the subscription on the account. For any billing or subscription issues, I would
    recommend to contact Customer Supportfor
    further assistance.

    Hope this helps.
  5. XEthanPlayzX Win User

    Can’t pay over due subscription

    On the subscription page in settings it is saying i can pay with microsoft account balance why is that.
  6. Cerebral Paul Win User

    Can’t pay over due subscription

    You need to pay off any outstanding balance via credit/debit or paypal before you can apply a gift card to the account
Thema:

I can't pay my over due subscription

Loading...

  1. I can't pay my over due subscription - Similar Threads - can't pay due

  2. Can't pay past due bill for Xbox game Pass Ultimate

    in XBoX Sales and Promo
    Can't pay past due bill for Xbox game Pass Ultimate: Can't pay past due bill for Xbox game Pass Ultimate. Expired yesterday, didn't have the funds in the correct account. went to pay it today and wont let me. this comes up: Sorry, something...

  3. Why can't i use my account balance to pay past due?

    in XBoX Sales and Promo
    Why can't i use my account balance to pay past due?: I dont see why i can't spend my account balance to bring my subscription's up to date. Like i use to add money to the account then bring things current but now i need a credit card to bring things...

  4. Why can't one pay for past due subscriptions with microsoft account balance!?

    in XBoX Games and Apps
    Why can't one pay for past due subscriptions with microsoft account balance!?: Thing is, I am in Netherlands. For some reason when I try to couple my ING bank account webpage always pops out this message "Something went wrong". Then I tried to top up the microsoft balance,...

  5. Why can't I pay my past due on my Xbox game pass ultimate with my Microsoft account points?

    in XBoX Sales and Promo
    Why can't I pay my past due on my Xbox game pass ultimate with my Microsoft account points?: Why can't I pay my past due on my Xbox game pass ultimate with my Microsoft account points? I just put them on in hope's of being able to play but it won't let me....

  6. Due to change of phonenumber for securety can't pay for new month xbox gold untill 9th jan 2019

    in XBoX Accessibility
    Due to change of phonenumber for securety can't pay for new month xbox gold untill 9th jan 2019: My security features make it when i do a payment on microsoft acc i get an sms with a code, that phone died together with sim-card and is not retreavable. So yesterday i changed my phonenumber and...

  7. why can't i pay for a past due payment with my microsoft wallet?

    in XBoX Games and Apps
    why can't i pay for a past due payment with my microsoft wallet?: i only have money in my xbox wallet so i have no idea how im going to pay for my gamepass? 4910a2af-b267-49a4-a27b-b4adc3e117fe

  8. Membership subscription cancelled balance due can't pay on new card

    in XBoX on Consoles
    Membership subscription cancelled balance due can't pay on new card: I had a subscription that's been running a few years. Switched banks did switched over not standing orders somehow owe £12 membership stopped put new card details into Xbox with a change of...

  9. Can't pay a past due balance

    in XBoX on Consoles
    Can't pay a past due balance: So I'm an Xbox Live user,and I've been using my credit card for the past year to buy games and subscriptions with no problem. The thing is, I've been using the USA store (for it's many benefits...

  10. Can't pay past-due balance.

    in XBoX on Consoles
    Can't pay past-due balance.: So, I've been speaking with support today on two separate occasions. Oddly enough, I have a past-due subscription for Xbox Live on my account. I had no idea until I tried using a 3 month code...